[Apology] Partial Failure of the Paid Advance Seat Reservation for International Flights

Due to an error occuring on ANA reservation system, the Paid Advance Seat Reservation fee may be charged for the passengers traveling with ANA Diamond Service and Platinum Service members, who should not be charged for this service. We kindly request those passengers to contact the ANA Contact Center to assign the seat without an extra fee.

We sincerely apologize for any inconvenience this may cause.

All Nippon Airways Co., Ltd.