[Important] Temporary Suspension of Specific Services Due to Security Measures

Thank you for choosing ANA.

To address a critical vulnerability in the "PHP" programming language used in some of our system infrastructure, we have decided to temporarily suspend specific smartphone applications and services as a proactive preventative measure.

This is not the result of a cyberattack or any data breach, but strictly a precautionary measure to prevent potential security risks and to ensure a safe and secure environment for our customers.

■ Affected Services: ANA Pocket App, issuing boarding passes to Apple Wallet via the ANA website and ANA app*

*Online check-in remains available during the service suspension period. To obtain your boarding pass, please use the boarding pass (2D barcode) sent via email, or print it at an automated check-in kiosk or check-in counter at the airport. There is no impact on flight reservations or ticket purchases.

Services will be gradually restored as soon as the corrective measures for this vulnerability are implemented and safety is fully confirmed.

We sincerely apologize for any inconvenience this may cause. We greatly appreciate your understanding and cooperation.