Limited Reservation Functions due to Revisions to Air India Reservation System

Thank you for your continuous patronage of ANA.

Starting December 4, 2018 (Tuesday), customers will no longer be able to make, change or cancel reservations for Air India flights via the ANA website or by phone due to revisions to the Air India reservation system. Those customers who already have reservations for an Air India flight should contact the call center below for questions and information. 

Customers with reservations for Air India flights (including the use of Award Tickets)

For inquiries, please contact the following:

  Contact
Reservation changes & cancellations Please inquire with the ANA phone reservation center (Within Japan / Outside Japan
(Changes / cancellations cannot be done from the ANA website)
Confirmation of flight information Please check with the Air India call center*1
or the website*1

*1 Customers will be taken to the Air India website. Customers will be required to confirm with the terms of use for the website and the website’s privacy policy.

Customers wishing to make new reservations on Air India (including the use of Award Tickets)

Customer will not be able to make new reservations for Air India flights (including the use of award tickets) via the ANA website or by phone.

December 3, 2018
All Nippon Airways Co., Ltd.