Support for tickets including flights to / from Russia / Ukraine

If you would like to change or refund your ticket, including flights to / from Russia / Ukraine issued by February 24, 2022 and scheduled to depart by December 31, 2022, please contact the ANA International Reservation and Customer Service Center.

  • Please note that customers who purchased flight tickets through a travel agency or airline other than ANA should contact the relevant travel agency or airline.