Tokyo International Airport (Haneda)

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure .

Arrival

      
  • 1 Quarantine 
  • 2 Immigration 
  • 3 Baggage Claim 
  • 4 Customs 

Arrival Terminal

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Quarantine

All customers arriving from Southeast Asia must submit a health questionnaire.

Immigration

Customers will be required to present their passport and immigration cards.
*Japanese citizens do not require the immigration card.

Customs

Customers with goods to declare must turn in their Customs Declaration forms here.

Departure

Departure terminal

      
  • 1 Check-in 
  • 2 Security Check 
  • 3 Immigration 
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See "ANA Duty Free Shop" for more information.

Check-in

Customers will be required to present their passport and immigration cards.
*Japanese citizens do not require the immigration card.

Priority lanes for security check

First Class customers, ANA Diamond Service members, ANA Platinum Service members, and ANA Super Flyers Card members are able to use priority lanes to pass through the security check. In addition to presenting your boarding passes when using these lanes, ANA Diamond Service and Platinum Service members are asked to present their respective membership status cards while ANA Super Flyers Card members are asked to present their Super Flyers Cards.
The aforementioned customers may be accompanied by one other traveler when using the priority security lanes.

Transit

Transit from International flights to International flights

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Transit to International Flights

• Passengers who already have a boading pass for the connecting flight
Proceed to the security check.

• Passengers who do not have a boading pass for the connecting flight
Proceed to the transit counter to check in.

Transit from international flights to domestic flights

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Transit to Domestic Flights

• To ANA Domestic Flights Departing from Domestic Terminal 2
Check in your baggage at the domestic baggage counter for Japan domestic flight connections, which is located in the arrival lobby. After passing the security check for Japan domestic flight connections, use ANA transit bus to proceed to Domestic Terminal 2.
Buses run every 10-20 minutes. Approximately 15-20 minutes is required to transit to the Domestic Terminal.
Domestic Connecting Flights Counter open hour:5:00〜20:15
• To ANA Domestic Flights Departing from Domestic Terminal 1
After completing arrival procedures, use the free airport shuttle bus to proceed to Domestic Terminal 1.
• To Domestic Flights of other airlines
Check the departure terminal and proceed to Domestic Terminal by the free airport shuttle bus after completing the arrival procedures.

[For First Class passengers on ANA-operated international flights] When connecting to or from ANA-operated domestic flights, transfer service by a private Lexus will be provided.

Transit from domestic flights to international flights

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Transit to International Flights

• Proceed to the bus stop for ANA International Flight Transits by following the "International Connecting Flights" signs.
• Present your "ANA International Flight Transit Bus Ticket" at the International Connecting Flight Information counter as well as when boarding the bus.
• If you do not have a bus ticket, contact the staff at International Connecting Flight Information counter.
• Buses run every 10-20 minutes. Approximately 15-20 minutes is required to transit to the International Terminal.
• The bus will arrive at the 1st Floor of the International Terminal. Proceed to the departure lobby (3rd Floor).
• The ANA International Flight Transit Bus cannot be used by passengers who must pick up their checked baggage at the Haneda Airport Domestic Terminal after arriving on their domestic flights. If this situation applies to you, please use the free terminal shuttle bus to travel to the International Terminal.

[For First Class passengers on ANA-operated international flights] When connecting to or from ANA-operated domestic flights, transfer service by a private Lexus will be provided.