Award history

The 5 Star Airline award plaque

5-Star

  • The photograph was taken to commemorate the 2022 5-Star rating.

Awarded 5-Star since 2013.

Category Award

  • The photograph was taken to commemorate the 2023 Category Award.
  • 2023 World's Best Airport Services / World's Cleanest Airline / Best Airline Staff Service in Asia
  • 2022 World's Best Airline Cabin Cleanliness / World's Best Airport Services / Best Airline Staff Service in Asia
  • 2021 World's Best Airline Cabin Cleanliness / World's Best Airport Services / Best Airline Staff in Asia / Best First Class Lounge in Asia
  • 2019 World’s Best Airport Services / Best Business Class Onboard Catering
  • 2018 World's Best Airline Cabin Cleanliness / Best Airline Staff in Asia
  • 2017 World's Best Airport Services / Best Airline Staff in Asia
  • 2016 World's Best Airport Services / Best Airline Staff in Asia
  • 2015 World's Best Airport Services / Best Airline Staff in Asia
  • 2014 World’s Best Airport Services / Best Transpacific Airline
  • 2013 World's Best Airport Services / Best Cabin Cleanliness
  • 2012 Best Transpacific Airline
  • 2011 World’s Best Airport Services / Staff Service Excellence, Asia

5-Star COVID-19 Airline Safety Rating

Awarded for the first time in 2021