Guide for facilities in Guangzhou Baiyun International Airport

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure.

Arrival

Flights operated by ANA Group will arrive at Terminal 1 of Guangzhou Baiyun International Airport.

Arrival Terminal

  • Quarantine
  • Immigration
  • Baggage Claim
  • Customs
  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers arriving in A102 to A112
  • Passengers arriving in A113 to A123
  • Passengers arriving in A113 to A123 and connecting to international flights

On the 2nd floor of the arrival terminal, there are quarantine and immigration booths. Upon arrival, proceed to the closest quarantine and immigration booths. Passengers arriving at arrival gates A113 to 123 who are connecting to an international flight should proceed to the quarantine and immigration booths closest to arrival gates A113 to 123. After passing through quarantine and immigration, take the escalator down to the 1st floor. On the 1st floor, there is the baggage claim area, customs, a baggage service counter, and a currency exchange booth. Leave the building through exit E1 for the bus stops and taxi stands.

Immigration

Please present your passport and immigration card.

Customs

Please present your customer declaration form at the customs if you have something to declare.
Please go to the red counter if you have items to declare or to the green counter if you do not have any items to declare.

Passengers connecting to domestic flights

After completing arrival procedures, please proceed to the domestic flights connecting counter.

Departure

Flights operated by ANA Group will depart from Terminal 1 of Guangzhou Baiyun International Airport.

Departure terminal

  • Check-in
  • Quarantine
  • Customs
  • Security Check/Fast track
  • Immigration
  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers departing from Baiyun International Airport

Bus stops and taxi stands are also located on the 3rd floor of the departure terminal. All departing passengers, including those arriving by bus or taxi, should proceed to the ANA check-in and ticketing counters (NH934/924: F2 to F7) and perform the check-in procedures. After check-in, proceed to quarantine, customs, security (or the priority security lane), and then immigration. The Guangzhou Airport Lounges are located beyond this. Please note that one of the lounges is open from 18:00 to 02:00 only.

Check-in

Please present your passport and boarding pass.

Fast track security screening

Look for

FIRST CLASS & BUSINESS CLASS

Eligible
  • Business class