Guide for facilities of Charles de Gaulle Airport

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure.

Information

From October 28th, 2018, check-in counter is changed to Hall2.

Arrival

Arrival Terminal

  • Immigration
  • Baggage Claim
  • Customs
  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers arriving at Charles De Gaulle Airport

On the 4th floor (Boarding) of Terminal 1, the arrival terminal for ANA flights, there are immigration booths and the stop for the shuttle bus from Gates 10 to 18. There is also a currency exchange booth, as well as escalators and elevators. After immigration, proceed to the 5th floor (Arrivals) of Terminal 1. On the 5th floor, there is the baggage claim area and customs. After passing through customs, there is an information counter, a currency exchange booth, taxi stands, and bus stops for buses to Paris. 

Immigration

Please present passport.

Customs

Carry-on luggage inspection
Passengers who wish to bring cash of EUR10,000 or more must declare.

Departure

Departure terminal

  • Check-in
  • Immigration/Fast Track
  • Security Check/Fast Track
  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Access NO.1 Entrance
  • General Access
  • Lounge Access

On the 2nd floor (Boutiques/Restaurants) of Terminal 1, there is a value-added tax refund counter (DETAXE) and the boarding area for the CDGVAL (a monorail-style unmanned terminal shuttle), as well as escalators. In Hall 2 on the 3rd floor (Departures), there are ANA check-in and ticketing counters, a currency exchange booth, an information counter, as well as escalators and elevators. After check-in, proceed to the 4th floor (Boarding). On the 4th floor, there are immigration booths, the priority immigration lane, security, and the priority security lane. The entrances to the priority lanes are indicated with "Access No.1". Passengers who wish to use a lounge after passing through immigration should take the elevator to the Star Alliance Lounge on the 11th floor. On the 11th floor, there is the Star Alliance Lounge, Restaurant La Terrace and the First Class Lounge, and beneath this the Business Class Lounge. Please proceed to security in good time as it is located beyond the lounges and before the boarding gates. After passing through security, proceed to Gates 10 to 18.  

Access No.1/Priority Lane for Immigration and security control

Access No.1 which is a priority lane for immigration/security control is available to the following customers:

  • Diamond Service member, Platinum service member and Super Flyers members
  • Travelers in business class
  • Star Alliance Gold members

  • Look for the "Access No.1" sign.
  • Please scan your boarding pass or a voucher when using this service.

About VAT refunds

VAT refund is applicable for persons over 15 years of age resident outside the European Union. It only concerns non-commercial tourist purchases for amounts in excess of €175.01 in the same shop on the same day in France.

Shops with duty free display
  • When purchasing goods
    Please purchase by the amount reducing the VAT. Please inform a shop assistant that you wish to receive an export sales slip with your purchase.
  • Customs procedure at departure time
    Show the purchased item, your passport and an export sales slip to DETAXE counter on the 2nd floor at airport before your check-in and have the check stamped. After receiving the check stamp, you need to send your export sales slips at the post box near Customs.
Department stores or prestige shops
  • When purchasing goods
    Please purchase by the amount reducing the VAT. Please inform a shop assistant that you wish to receive an export sales slip with your purchase.
  • Customs procedure at departure time
    Show the purchased item, your passport and an export sales slip to DETAXE counter on the 2nd floor at airport before your check-in and have the check stamped. After receiving the check stamp, you need to send your export sales slips at the post box near Customs.
  • Please see Customs information of each country for the latest information.

Immigration

Please present your passport and boarding pass.

Transit

From ANA to Other Airline companies

  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers with connecting flights (from Terminal 1 to a Schengen Convention Signatory Country)
  • Passengers with connecting flights (from Terminal 1 to a non-Schengen Convention Signatory Country)

On the 4th floor (Boarding) of Terminal 1, there is the bus stop for the shuttle bus from Gates 10 to 18. After getting off the bus, passengers departing from Terminal 1 who are connecting to a Schengen country should proceed to immigration and then to security at Gates 60 to 68 or 70 to 78, which are used exclusively for flights to Schengen countries. Passengers connecting to non-Schengen countries should proceed directly to the boarding gate. On the 4th floor, there is also a currency exchange booth, escalators and elevators.

Connecting to the flights departs from Terminal 1

Passengers connecting to any flights of the Schengen Agreement countries
Customers with baggage checked in to their final destination within the area of Schengen Agreement, proceed to Gates 60 to 68 or Gates 70 to 78 directly after Immigration.

Passengers connecting to any flights other than Schengen Agreement countries
Proceed to boarding gate directly.

Connecting to the flights departs from Terminal 2

Passengers connecting to flights that depart from Terminal 2A, 2B or 2C
From Gates 20 to 28, please go to 2A by taking the shuttle bus within the restricted area bound for Terminal 2. After getting off at 2A, proceed to 2B or 2C on foot.

Passengers connecting to flights that depart from Terminal 2D, 2E and 2F
After Immigration, please proceed to Terminal 2 using CDGVAL that departs from Boutiquies/Restaurants floor.then proceed to 2D, 2E, 2F on foot.

Passengers connecting to flights that depart from Terminal 2G
After Immigration, please proceed to Terminal 2 using CDGVAL that departs from Boutiquies/Restaurants floor.then go upstairs to the bus stop of N2 and proceed to 2G by N2 bus.

From Other Airline companies to ANA

  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers with a connecting flight (arriving in Terminal 1 from a domestic flight or from a Schengen Convention Signatory Country)
  • Passengers with a connecting flight (arriving in Terminal 1 from a international flight)
  • Passengers with a connecting flight (arriving in Terminal 2 from a domestic flight or from a Schengen Convention Signatory Country)

In Hall 2 on the 3rd floor (Departures) of Terminal 1, there are ANA check-in and ticketing counters, a currency exchange booth, an information counter, as well as escalators and elevators. Passengers connecting from a flight from a Schengen country or a France domestic flight arriving at Terminal 2 should perform the check-in procedures and then proceed to the 4th floor (Boarding). On the 4th floor, there are immigration booths, a priority immigration lane, security, and a priority security lane. The entrances to the priority lanes are indicated with "Access No.1". Passengers from Terminal 2 and passengers arriving at Terminal 1 on flights from a Schengen country should pass through immigration and security and then proceed toward boarding gates 10 to 18. Passengers arriving at Terminal 1 on international flights from non-Schengen countries should proceed directly to the boarding gate. On the 4th floor, there is also a currency exchange booth, escalators and elevators. 

Passengers arriving from a Schengen Agreement country who checked-in luggage to Tokyo should proceed to Gates 10 to 18 (without going through the baggage claim area on the 3rd floor)
after clearing Immigration.


CDGVAL (an automated vehicle similar to monorail) is available between Terminal 1, 2 and 3.Change bus is available between Terminal 1 and Terminal 2A.

  • Connecting bus operates periodically, once for every 20 minute interval.
  • CDGVAL
  • Shuttle Bus N2
  • Change Bus

Airport Terminals Map ANA flights depart and arrive at Gates 10 to 18 in Terminal 1. Terminal 1 and Terminal 2 are connected via the CDGVAL and shuttle buses. The CDGVAL runs between Terminal 1 and the central part of Terminal 2. Shuttle bus N2 stops at Terminal 2 in between the 2B and 2D areas; between the 2A and 2C areas; at the CDGVAL station; and at 2E, 2F, and 2G. Shuttle buses connect the area at Gates 10 to 18 in Terminal 1 with the 2A area of Terminal 2.

About the Schengen Agreement

The establishment of the EU and the tying of the Schengen Agreement have greatly simplified entry and departure procedures within Europe. The Schengen Agreement was first signed in 1985 in Schengen, a small town in Luxembourg, and implemented in 1995.
Once a Japanese national has arrived at one of country, travel within the country is treated as "internal (domestic)" travel.
The entry procedures for Japanese nationals are as follows.

Disembarkation (entry) procedures

When traveling to a Schengen country via another Schengen country

Entry procedures are taken only in the first country of arrival.
Customs inspection for carry-on baggage is made at the first country of arrival and at the final destination for checked-in baggage.
Example: Tokyo to Madrid via Paris
Entry procedures and customs inspection for carry-on baggage is processed in Paris. Customs inspection for checked-in baggage is processed in Madrid.

Embarkation (departure) procedures

When traveling from a Schengen country via another Schengen country

The departure procedures are taken only in the last Schengen country to be departed from. The customs inspection is made at the destination country.
Example: Madrid to Tokyo via Paris
The departure procedures are taken in Paris, and customs inspection done in Tokyo.