Guide for facilities in Indira Gandhi (Delhi) International Airport

Flights operated by ANA group will arrive at Terminal 3 of Delhi Airport.

Arrival

Flights operated by ANA group will arrive at Terminal 3 of Delhi Airport.

Arrival Terminal

  • Immigration/Fast track
  • Baggage Claim
  • Customs
  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers arriving at Indira Gandhi International Airport

On the 1st floor of Terminal 3, there are immigration booths, a priority immigration lane, the baggage claim area, and customs. Arriving passengers should proceed through these. On the 1st floor, which is also the arrivals floor for domestic flights, there are also information counters and escalators. Upon leaving the building, there are bus stops and taxi stands.

Immigration

Please present your passport and Immigration Card.
Those who do not carry an Indian passport (including people of Japanese nationality) must present the Immigration Card.

Fast track immigraion

Look for

First / Business Class passengers 02 counters

Eligible
  • Business class

Customs

Customers with goods to declare must turn in their Customs Declaration forms at the customs.

Departure

Flights operated by ANA group will depart from Terminal 3 of Delhi Airport.

Departure terminal

  • Check-in
  • Immigration/Fast Track
  • Security Check/Fast Track
  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers departing from Indira Gandhi International Airport

The ANA check-in and ticketing counters are located outside the passenger terminal (Terminal 3). After performing the check-in procedures and entering the terminal building, proceed to immigration or the priority immigration lane, and then security or the priority security lane. Departing passengers should proceed directly to the boarding gate. Passengers who wish to use the lounge should take the elevator up to the Plaza Premium Lounge on the 4th floor. On the 2nd floor of Terminal 3, which is also the floor for India domestic flight departures, there is also an information counter and an escalator.

Limitation of access to the terminal

Only the passengers intending to board flights can enter the international terminal.
Please note that those who wish to see off passengers cannot enter.
At the entrance of the terminal, all passengers are asked to present the boarding pass with flight number of the day printed, Electronic Ticket Itinerary/Receipt and the passport.The appropriate changes of reservation such as rebooking are required beforehand.
For e-tickets, please print beforehand the Electronic Ticket Itinerary/Receipt with the updated departing date and carry it.
Please note that passengers can only enter the terminal 4 hours before departure time or later.
Please note that passengers can not enter the terminal earlier than 4 hours before departure time.

Caution for carry-on baggage

After security check, the security staff will put a stamp which shows to complete inspection on the boarding pass and on every carry on baggage.After security check, the security staff will put a stamp which shows to complete inspection on the boarding pass and on every carry on baggage.These tags are stamped.
Although goods (shopping bags) purchased in duty-free shops in the waiting room do not need tags or stamps, please show the receipt at the security check upon boarding.
In the security check at boarding time, the luggage without stamps will be checked again.

Check-in

Please present your passport and boarding pass.

Immigration

Please present your passport and boarding pass.
The passengers who are of foreign nationality including Japanese nationality are not required to submit Immigration Cards.

Fast track immigration/security screening

Look for

First / Business Class passengers 02 counters

Eligible
  • Business class

Transit

Passengers connecting from ANA to Other Airline Companies

When check-in for connecting flights is already completed

Go through the connecting security check and proceed to the boarding gate of the connecting flight.

When check-in for connecting flights is not completed yet

After completing check-in at the counter dedicated for connecting flights, please proceed to the boarding gate.

Passengers connecting from other airlines (international flights) to ANA

Passengers who are carrying boarding pass of ANA flight

Go through the connecting security check and proceed to the boarding gate.

Passenger who are not carrying boarding pass of ANA flight

After completing check-in at the international connecting counter, please proceed to the boarding gate.

Passengers connecting from other airlines (domestic flights) to ANA

Passengers who are carrying boarding pass of ANA flight

Go through the immigration and security check, then proceed to the boarding gate.

Passenger who are not carrying boarding pass of ANA flight

Please proceed to the ANA check-in counter.