Guide for facilities in Taiwan Taoyuan International Airport

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure.

Arrival

Arrival Terminal

  • Immigration
  • Baggage Claim
  • Customs
  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers arriving at Taiwan Taoyuan International Airport
  • Passengers who transfer at Taipei.

On the 2nd floor of Terminal 2, there are immigration booths. After passing through immigration, arriving passengers should proceed to the 1st floor. Connecting passengers should go to the transfer counter and then proceed to the 3rd floor (departures floor). On the 2nd floor, there is also a currency exchange booth, escalators and elevators. On the 1st floor, there is the baggage claim area and customs. Proceed through these accordingly. On the 1st floor, there also is an information counter, currency exchange booths, escalators and elevators. Outside the building, there are taxi stands, the bus ticket counter, and bus stops.

Immigration

Please present your passport and Immigration Card.

Customs

Customers with goods to declare must turn in their Customs Declaration forms at the customs.

Passengers connecting to flights in Taipei

Please check-in at the connecting check-in counter.Then proceed to the departure floor on the 3rd floor.

Departure

Departure terminal

  • Boarding Procedure
  • Security Check
  • Immigration
  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers departing from Taiwan Taoyuan International Airport

On the 3rd floor of Terminal 2, there are ANA check-in and ticketing counters (no.23). After check-in, proceed through security and immigration. On the 3rd floor, there is also an information counter, currency exchange booths, an escalator from the transfer counter on the 2nd floor, and escalators and elevators to the EVA Air lounges on the 4th floor.

Check-in

Please present your passport and boarding pass.

Security Check

After Security Check, please proceed to the boarding gate.