Average Wait Time
How long it takes for callers to connect with an agent.
Summer Time (from 2:00 on the second Sunday in March to 2:00 on the first Sunday in November)
- Pacific Daylight Time
| Long Wait Time | Medium Wait Time | Short Wait Time |
|---|---|---|
| 5:00-8:00 15:00-16:30 |
8:00-15:00 16:30-5:00 |
- If the wait time is high please call after 16:00 for a faster connection.
Aside from Summer Time
- Pacific Standard Time
| Long Wait Time | Medium Wait Time | Short Wait Time |
|---|---|---|
| 14:00-15:00 | 6:00-7:30 9:00-10:00 13:30-14:00 15:00-15:30 |
7:30-9:00 10:00-13:30 15:30-6:00 |
- If the wait time is high please call after 15:00 for a faster connection.