Average Wait Time

How long it takes for callers to connect with an agent.

Summer Time (from 2:00 on the second Sunday in March to 2:00 on the first Sunday in November)

  • Pacific Daylight Time

Summer Time (from 2:00 on the second Sunday in March to 2:00 on the first Sunday in November)
Long Wait Time Medium Wait Time Short Wait Time
  5:00-8:00
15:00-16:30
8:00-15:00
16:30-5:00
  • If the wait time is high please call after 16:00 for a faster connection.

Aside from Summer Time

  • Pacific Standard Time

Aside from Summer Time
Long Wait Time Medium Wait Time Short Wait Time
14:00-15:00 6:00-7:30
9:00-10:00
13:30-14:00
15:00-15:30
7:30-9:00
10:00-13:30
15:30-6:00
  • If the wait time is high please call after 15:00 for a faster connection.