Hong Kong Airport

Traveling to and from Hong Kong

On this page, you will find the information you need to easily make your way through Hong Kong International Airport to your destination.

Guide to Hong Kong International Airport

Arrival and departure terminal maps and other information for navigating through Hong Kong International Airport.

Arrival Terminal

Arrival map of Hong Kong airport
Airport Map Information

On the 5th floor of Terminal 1, there are Immigration booths, the baggage claim area, and Customs. Immigration can be reached from the arrival gates on foot, or by going to the 3rd floor and using the APM (Automated People Mover). The APM is convenient for those going between the Immigration Area and Gates 33-80. (Note: There are also moving walkways on the fifth and sixth floors). Passengers using the APM should go down from Block W1 to the 3rd floor, take the APM, and then come back up to Block E1 on the 5th floor.

On the 5th floor, there are also currency exchange booths, bus stops, taxi stands, a passageway to the train station, and the ferry transfer desk. If connecting to a ferry, go from Block E2 to the dedicated APM stop on the 1st floor to go to SkyPier, the ferry terminal. Please see the Special Guidance tab of this page for more details on the ferry.

Immigration

Please present your passport and entry card. Your passport will be returned to you with a departure card.

Baggage Claim

To prevent the wrong luggage from being picked up, an airport staff may ask you to check for the luggage tag information at the luggage claim area.

Customs
  • Present your customer declaration form at the Customs if you have something to declare.
  • If you have items to declare, please go to the red counter.
  • If you do not have items to declare, go to the green counter.

Departure Terminal

Departure map of Hong Kong airport
Airport Map Information

Departing passengers should first go to the 7th floor of Terminal 1. This includes those arriving at the dedicated Airport Express stop for departing passengers on the 6th floor.

On the 7th floor, there are ANA check-in and ticketing counters, South/North Immigration booths (please note that South is closed after midnight), and security checkpoints as well as currency exchange booths, an information counter, bus stops, taxi stands, the Royal Orchid Lounge, the Plaza Premium Lounge, and the United Club Lounge.

After going through Immigration and security on the 7th floor, proceed to the 6th floor.

After reaching the 6th floor, proceed to your boarding gate on foot, or by using the APM (Automated People Mover) on the 3rd floor. On the 6th floor, there are currency exchange booths, information counters, and the SilverKris Lounge. Get details on the airport lounges.

Check-In
Immigration

Please prepare the passport, the appropriate half of the Immigration card and boarding pass.

Security Check

After Security Check, please go to the boarding gate.

Check-In at Airport Express Hong Kong Station and Kowloon Station
  • When the airport express to get to Hong Kong International Airport from Hong Kong Station or Kowloon Station, check-in and hand luggage check-in will be available at each station.
    • Note: Use of the service is subject to the train ticket including Hongkong airport.
  • Check-in counter operation hours: 5:30 a.m. on the day of departure to 90 minutes before departure time of the flight.
    • Check-in is available for NH822 from 5:30 a.m. on the day before departure.

Ferry Transfer Service

As mentioned above, you can use the Ferry Transfer Service and make the transit to Mainland China without having to go through Immigration control and custom clearance in Hong Kong.

Ferry Transfer Service makes it possible to travel to the cities in Pearl River Delta without passing through Immigration and Customs in Hong Kong. Currently, these are the routes are in service to/from Macau: Shenzhen Shekou, Shenzhen FuYong, Dongguan Humen, Zhongshan, Zhuhai, Nansha, Taipa and Guangzhou Lianhuashan.

Passengers who wish to use ferries should go directly to "Ferry connecting counter."

Procedure From Air to Ferry

Ferry check-in and baggage procedure:

  • Please proceed to "Ferries to Mainland/Macau ticketing counter (ferry transfer counter)" in transfer area E2 before Immigration (no Immigration check required) on the Arrival floor.
  • At this counter, please show your passport and your checked baggage tag, and purchase the ferry ticket and check-in.
  • If you have a ferry ticket you purchased in advance, proceed to check in showing your passport and your checked baggage tag.
  • Your baggage will be checked with ANA from the departing airport to Hong Kong International Airport. By showing your baggage tag at the ferry transfer counter at Hong Kong International Airport, you can have your baggage transported to the ferry destination by the ferry company.
    • You do no need to pick up your baggage in Hong Kong.
  • Passengers with checked baggage are required to arrive at the Ferry Transfer Counter 60 minutes before ferry departure for document check/purchase of tickets.
  • Passengers with hand baggage only are required to arrive at the Ferry Transfer Counter 30 minutes before ferry departure for document check/purchase of tickets.

Boarding the shuttle train (APM) to SkyPier:

  • Please proceed to the dedicated gate located next to "Ferries to Mainland/Macau ticketing counter" (Ferry Transfer Counter).
  • Then, take the escalator to the first floor and arrive at the APM platform (shuttle train). Ride on APM to proceed to the SkyPier (ferry terminal).

Boarding the ferry:

For ferry schedules, please see the China Travel Service.

Note: The entrance for the shuttle train (APM) for SkyPier is located before Immigration area. Once you pass through Hong Kong Immigration, your ferry ticket will be invalid. ANA is not responsible for any change on ferry operation or its schedule.

Procedure from Ferry to Air

Check-in for flights to Japan is available at Shenzhen (Shekou/FuYong), Macau, Taipa, Dongguan Humen, Zhongshan and Guangzhou Lianhuashan Ferry Terminal.

  • You can check in for ANA flights departing from Hong Kong International Airport along with your ferry check-in procedure at Shenzhen (Shekou/FuYong), Macau, Taipa, Dongguan Humen, Zhongshan and Guangzhou Lianhuashan Ferry Terminal.
  • Your baggage is transported directly to Japan.
At Ferry Terminal In Shenzen (Shekou/Fuyong), Macau, Taipa, Dongguan Humen, Zhongshan And Guangzhou Lianhuashan

Check-in for ANA flight via Hong Kong International Airport is completed along with your ferry check-in procedure.

Conditions of acceptance:

  • Having air-ticket (or e-ticket itinerary) with confirmed reservation.
  • In case of reservation change, the current itinerary is required. Please ask your travel agent or access the ANA website for a printout of updated e-ticket itinerary.
  • The connection time in Hong Kong International Airport must be ensured.
  • Passengers who have completed online check-in and hold an online check-in boarding pass or a mobile boarding pass are required to obtain an official boarding pass at an ANA check-in counter located at the applicable ferry terminal.

Flight connection time:

  • If the connection time in Hong Kong International Airport is less than 80 minutes, ferry-ride will not be available.
  • 110 minutes is required for passengers who have not checked in at Shenzhen (Shekou/FuYong), Macau, Taipa, Dongguan Humen, Zhongshan and Guangzhou Lianhuashan Ferry Terminal.

Terms and conditions:

  • The check-in will be closed by 30 minutes prior to ferry scheduled departure time.
  • The service is available only to passengers with ANA-operated flight reservations (code-share flights are not applicable).
  • Check-in and check-in baggage is only accepted on one sector departing from Hong Kong International Airport.
  • If you are checking oversized baggage or require assistance when checking in, please direct any inquiries to your nearest ANA Branch Office.
  • Conditions of carriage of Ferry Company is applied about transport section from Shenzhen (Shekou/FuYong), Macau, Taipa, Dongguan Humen, Zhongshan and Guangzhou Lianhuashan ferry terminal to Hong Kong International Airport.
  • Free carry-on baggage allowance on a ferry is one piece per adult passenger.
    • An excess baggage charge will be applied to baggage exceeding the limit set forth by the ferry company.

Boarding flow:

  • Pass through Immigration and board the ferry.
  • Arrive at SkyPier in Hong Kong International Airport.
  • Proceed to security check.
  • Refund is available for those passengers with Hong Kong Airport Tax included air-ticket.
    • Please show your application form handed upon check-in at airport tax refund counter.
  • Go to Shuttle train (APM) at SkyPier to Passenger Terminal Building.
  • Arrive at the boarding gate 30 minutes prior to your departure.
At Ferry Terminal in Zhuhai And Nansha

Check-in for ANA flight is accepted at SkyPier.

Conditions of acceptance:

  • Having air-ticket (or e-ticket itinerary) with confirmed reservation.
  • In case of reservation change, the current itinerary is required. Please ask your travel agent or access the ANA website for a printout of the updated e-ticket itinerary.
  • The connection time in Hong Kong International Airport must be ensured.
    • The same connection time requirement applies to passengers who have already checked in online.

Flight connection time:

  • If the connection time in Hong Kong International Airport is less than 110 minutes, ferry-ride will not be available.

Boarding flow:

  • Pass through Immigration and board the ferry.
  • Arrive at SkyPier in Hong Kong International Airport.
  • Check-in at an ANA Check-in counter.
    • Passengers who have complete online check-in and have a mobile boarding pass are required to obtain an official boarding pass from ANA check-in counters at SkyPier.
  • A refund is available for those passengers with Hong Kong Airport Tax included air-ticket.
    • Please show your application form handed upon check-in at airport tax refund counter.
  • Go to Shuttle train (APM) at SkyPier to Passenger Terminal Building.
  • Arrive at the boarding gate 30 minutes prior to your departure.
Ferry to Air Terms And Conditions
  • This service is available for passengers connecting from the ferry to an ANA flight on the same day for which they have tickets reserved (includes late-night flights departing after midnight).
  • There is no ANA ticketing counter at the Shekou ferry terminal check-in counter or at SkyPier (ferry terminal). If you need to change your flight or make a fare adjustment, please direct any inquiries to your nearest ANA Branch Office one day before the day of departure.
  • After arriving at Hong Kong International Airport by ferry, those passengers with connecting flight are strictly prohibited from going out of Hong Kong International Airport.
  • Please note that ANA is not responsible for any changes to ferry operations or schedules.
  • ANA is not responsible for mis-connection due to ferry operation delay.
  • The above information is subject to change without prior notice.