On this page, you will find the information you need to easily make your way through Benito Juarez International Airport to your destination.
Arrival and departure terminal maps and other information for navigating through Benito Juarez International Airport.
Flights operated by ANA group will arrive at Terminal 1.
Please present your passport and Immigration card. Part of your Immigration Card will be collected at the gate of departure from Mexico. Note: You will be fined by the Mexican Government if you lose your Immigration Card, please keep hold of it.
Please submit your Customs Declaration Form. There will be baggage inspection.
Flights operated by ANA group will depart from Terminal 1 of Benito Juarez International Airport. Learn more about the Airport Lounge.
Due to requirements set forth by the Federal Police of Mexico, passengers departing from Benito Juarez International Airport (MEX) on international flights may be subject to random baggage screening.
For passengers whose baggage is selected by the Federal Police of Mexico to undergo additional screening, baggage screeners may have to physically open the bags to inspect the contents. If bags are locked, the screeners may deem it necessary in some instances to break the locks without notifying the baggage owner or the airline.
Note: ANA will not be liable for any damage (including damage to locks) or confiscation of items resulting from Federal Police inspections.
Hold onto your Immigration Card because you are required to give a portion of it to the attendant at the boarding gate. You will be fined by the Mexican government if you do not have it.
If through check-in of your baggage has been finished in the departure airport:
Please pick up your baggage and undergo Customs inspection for transit after Immigration inspection, and drop your baggage at the baggage carousel for transit. Please proceed to Arrival Lobby and go to Terminal 2 or Departure floor.
If through check-in of your baggage has not been finished in the departure airport:
Please pick up your baggage—then proceed to Arrival Lobby and go to Terminal 2 or Departure floor.
On November 27th, 2019 (JST) current information.
Furthermore, the details under "Visa" and "Passport" are for Japanese nationals.
This information is likely to change suddenly, so please contact the relevant official authority (e.g., embassy) for the latest information.
Japanese people do not need a visa for tourism or language studies for trips up to 180 days. For entry on business or as an international student, check with the Mexican Embassy in Japan.
Your passport must be valid for at least the duration of your stay.
The Electronic System for Travel Authorization (ESTA) was introduced in 2009 for those wishing to travel to the United States without a visa. To use this system, you must apply for travel authorization in advance. Applications must be submitted at least 72 hours before departure on (the official ESTA website(https://esta.cbp.dhs.gov/) ). Follow the procedure in Japanese, and enter the applicant information, passport information, travel information, address during your stay in the United States (e.g. your hotel), and other details in the roman alphabet. The application fee is $14. You can pay by American Express, MasterCard, VISA, or other credit card or by debit card.
When visiting from Japan, it is prohibited to bring the following items into Mexico.
There are no special restrictions for travelers bringing it in for personal use. However, some Customs agents may not permit you to bring it in or may tax you for it. To avoid such risks, it is best not to bring it.
Travelers aged 18 or older may bring in the following without being taxed.
There are four time zones in Mexico. Mexico City and other major places are in the Central Standard Time (CST) zone that is 15 hours behind Japan.
In the Eastern Standard Time (EST) zone used in Quintana Roo where Cancun is located, the time is 14 hours behind Japan.
In the Mountain Standard Time (MST) zone used in the northern areas such as South Baja California, Nayarit, Sonora, and Sinaloa, the time is 16 hours behind Japan.
In the Pacific Standard Time (PST) zone used in Tijuana and other parts of North Baja California, the time is 17 hours behind Japan.
Daylight savings time is in effect throughout Mexico from the 1st Sunday in April to the last Sunday in October (excluding Quintana Roo where Cancun is located and Sonora). During that period, Mexico City in CST is 14 hours behind Japan.
Mexico is in the Northern hemisphere, so the hot and cold periods are around the same times as Japan. May to October is the rainy season and November to April is the dry season. During the rainy season, it is usually sunny in the daytime and the sky becomes overcast with rain clouds in the evening, but rain can fall all day in low pressure zones. Also, hurricanes come some years and cause damage to the Caribbean Sea side or Gulf of Mexico.
Note that the temperature difference between day and night is quite pronounced in high plains like Mexico City and areas surrounded by deserts like Los Cabos.
The unit of currency is the Peso. The currency symbol is a $ sign, but it is denoted here as M$ to distinguish it from U.S. dollars. M$1 is approx 5.7yen, US$1 is approx. M$19 (as of November 8, 2019). The Peso is divided into Centavos. M$1 is 100 Centavos. The inflation rate in Mexico is about 2 to 5% a year.
Banknotes are available in 20, 50, 100, 200, 500, and 1000 Pesos. Coins that are in distribution are 1, 2, 5, 10, and 20 Pesos and 10, 20, and 50 Centavos.
Mexico uses value-added tax (IVA) that corresponds to consumption tax in Japan, and 16% tax is usually included in prices. In addition, some places of accommodation require you to pay a separate 3 to 5% lodging tax (ISH). When making a purchase of M$1200 or more at a shop that is a member of the Tax Back program, you can receive a tax refund service. Get a Tax Back receipt at the shop and complete the procedure at a Tax Back desk in an international airport, for example in Mexico City, Cancun, or Los Cabos.
Tipping is a deeply-rooted custom in Mexico. As basic manners, do not forget to tip the staff at restaurants or activity facilities. Be careful not to tip too low as the receiver may be displeased.
The voltages are 110 V, 120 V, and 127 V and the frequency is 60 Hz. The shape of the plug is the same as that in Japan (A type), but voltage is unstable, and it is best to use a power inverter when using electrical devices from Japan. Check the instruction manuals before leaving.
The video system is NTSC, which is the same as Japan, and video software purchased in Mexico can be played normally on Japanese media players. The region code for DVD software is 4 in Mexico, which differs from Japan that is region 2. Although some software cannot be played on regular DVD players, they can be played on multi-region DVD players or on computers with a built-in DVD player.
The postal fee for sending items from Mexico to Japan is M$15 for a postcard and the same amount for a letter (up to 20 g). When sending something to Japan, simply tell the clerk at the post office desk, "A Japon." At upper class hotels, you can ask the front desk to mail it for you. Postcards, letters, and small packages take 7 to 14 days to arrive in Japan, and EMS and DHL take 4 to 5 days.
When calling Tokyo (03) 1234-5678:
When calling Mexico City (55)1234-5678:
E.g. When calling (55)1234-5678:
The following are the dates for holidays from 2020. There are many national holidays related to Christianity. Note that some national holidays fall on different days, depending on the year.
The official language is Spanish, but indigenous people living in Mexico each have their own language. Many people can speak English in such places as Cancun and Los Cabos.
Below is a guide for general business hours. Hours differ for shops and restaurants by establishment and area.
Generally open from 9 a.m. to 4 p.m. Monday to Friday, but some are open until 7 p.m. Some are open on Saturdays. They are closed on Sundays and holidays.
8 a.m. to 1 p.m. and 3 p.m. to 6 p.m. Monday to Friday.
Most shops are open from 10 a.m. until about 7 p.m. daily. Local general stores are closed on weekends. Some crafts and other shops in tourist areas are open all year round.
Usually open from 10 a.m. until about 10 p.m. Last order is about 15 min. to 1 hour before closing. There are a lot of shops open late or 24 hours in such places as Cancun and Los Cabos.
Drinking alcohol and smoking tobacco are prohibited in Mexico for those under 18.
When renting a car, some car rentals companies do not rent any or certain cars to those under 25.
In Mexico, there is a custom of taking a siesta (afternoon nap). Although the time varies somewhat by season, it is generally from 1 to 4 p.m. Recently, the siesta custom is becoming less common in larger cities in Mexico.
Be especially considerate remembering that these are religious places. Remove your hat, do not speak loudly while inside, and do not take more photos than necessary.
Although it is not uncommon for office employees to have alcohol with lunch in Mexico, it is not acceptable to be drunk in public. Be careful, as you can be arrested for just walking with a visible bottle or can of alcohol in hand. Drinking is strictly prohibited outdoors and in shops.
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