Self Service Check-in machine

Our self-service check-in machines make checking in at the airport easier and smoother.
ANA continues to strive to offer services that are easier for you to use.

Topics of this Service

  • You can select your seat using a seat map. (You can change your seat if you had already selected a seat in advance.)
  • You can register your mileage.
  • You can check-in to a upper cabin class when an upgraded seat is confirmed.

Applicable Routes

All ANA Group international flights departing from Narita, Haneda, Kansai, Qingdao, Shanghai (Pudong), Beijing, Guangzhou, Hong Kong, Xiamen, Dalian, Shenzhen, Seoul (Gimpo), Taipei (Taoyuan/Songshan), Seattle, Los Angeles, Honolulu, London, Brussels, Vienna, Paris, Frankfurt, Stockholm, Kuala Lumpur, Jakarta, Mumbai, Chennai, Sydney, Perth, Singapore Airport

  • Service may not be available on certain codeshare flights which are operated by partner's aircraft and crew.

Open Time for and How to use Self Service Check-in machines

Airport Open Time for Self Service Check-in machines How to Operate
Narita 6:00 - check-in close time for the last departure flight of the day Information about ANA Self Service Check-in Machines (Narita Airport)
Kansai 24 hours prior to departure flight - closing of check-in counter Information about ANA Self Service Check-in Machines (Kansai Airport)
Haneda 6:25 - closing of check-in counter for the last departure flight of the day
*Check-in open time may be changed depending on the flight schedules.
Information about ANA Self Service Check-in Machines (Haneda Airport)
Qingdao 4 hours prior to departure flight - closing of check-in counter Information about ANA Self Service Check-in Machines (Qingdao Airport)
Shanghai (Pudong) NH976/NH968: 5 hours prior to departure flight - closing of check-in counter
Other flights: 4 hours prior to departure flight -closing of check-in counter
Information about ANA Self Service Check-in Machines (Shanghai (Pudong) Airport)
Guangzhou 3 hours prior to departure flight - closing of check-in counter  Information about ANA Self Service Check-in Machines (Guangzhou Airport)
Beijing 5:00 AM - closing of check-in counter for the last AM departure flight
11:00 AM - closing of check-in counter for the last departure flight of the day
Information about ANA Self Service Check-in Machines (Beijing Airport)
Hong Kong NH812/NH822: 3 hours prior to departure flight - closing of check-in counter
Other flights: 6 hours prior to departure flight - closing of check-in counter
Information about ANA Self Service Check-in Machines (Hong Kong Airport)
Xiamen 2.5 hours prior to departure flight - closing of check-in counter Information about ANA Self Service Check-in Machines (Xiamen Airport)
Dalian 4.5 hours prior to departure flight - closing of check-in counter Information about ANA Self Service Check-in Machines (Dalian Airport)
Shenzhen 3 hours prior to departure flight - closing of check-in counter Information about ANA Self Service Check-in Machines (Shenzhen Airport)
Seoul (Gimpo)
NH862: 6:00 - hours prior to departure flight - closing of check-in counter
NH864/868: 2.5 hours prior to departure flight - closing of check-in counter
Information about ANA Self Service Check-in Machines (Seoul (Gimpo) Airport)
Taipei (Taoyuan) 2.5 hours prior to departure flight - closing of check-in counter Information about ANA Self Service Check-in Machines (Taipei (Taoyuan) Airport)
Taipei (Songshan) 11:00 - closing of check-in counter for the last departure flight of the day Information about ANA Self Service Check-in Machines (Taipei (Songshan) Airport)
Seattle 4 hours prior to departure flight - closing of check-in counter Information about ANA Self Service Check-in Machines (Seattle Airport)
Los Angeles 3.5 hours prior to departure flight - closing of check-in counter Information about ANA Self Service Check-in Machines (Los Angeles Airport)
Honolulu 8:30 - check-in close time for the last departure flight of the day Information about ANA Self Service Check-in Machines (Honolulu Airport)
London 4 hours prior to departure flight - closing of check-in counter Information about ANA Self Service Check-in Machines (London Airport)
Brussels 4 hours prior to departure flight - closing of check-in counter Information about ANA Self Service Check-in Machines (Brussels Airport)
Vienna 6 hours prior to departure flight - closing of check-in counter Information about ANA Self Service Check-in Machines (Vienna Airport)
Paris 24 hours prior to departure flight - closing of check-in counter Information about ANA Self Service Check-in Machines (Paris Airport)
Frankfurt 24 hours prior to departure flight - closing of check-in counter Information about ANA Self Service Check-in Machines (Frankfurt Airport)
Stockholm 3 hours prior to departure flight - closing of check-in counter Information about ANA Self Service Check-in Machines (Stockholm Airport)
Kuala Lumpur 24 hours prior to departure flight - closing of check-in counter Information about ANA Self Service Check-in Machines (Kuala Lumpur Airport)
Jakarta 3 hours prior to departure flight - closing of check-in counter Information about ANA Self Service Check-in Machines (Jakarta Airport)
Mumbai 3 hours 25 minutes prior to departure flight - closing of check-in counter
Information about ANA Self Service Check-in Machines (Mumbai Airport)
Chennai 3 hours prior to departure flight - closing of check-in counter
Information about ANA Self Service Check-in Machines (Chennai Airport)
Sydney 3 hours prior to departure flight - closing of check-in counter Information about ANA Self Service Check-in Machines (Sydney Airport)
Perth 3.5 hours prior to departure flight - closing of check-in counter
Information about ANA Self Service Check-in Machines (Perth Airport)
Singapore 3 hours prior to departure flight - closing of check-in counter Information about ANA Self Service Check-in Machines (Singapore Airport)

Eligible customers

Customers who have an e-ticket.

However, please come to the ANA check-in counter if you are:

  • Customers whose reservation has been changed and not reissued 
  • Customers with children under 2 years of age 
  • Customers requiring assistance in boarding 
  • Using code-share flights with other airlines. (When using a code share flight, please check-in at the operating airline counter.)
  • The Self Service Check-in machine may not be available depending on the ticket and the type of passport. Please speak to a member of staff at the airport for more details.