Private Guided Tours of JapanCreating the Best Travel Experience Together with You

  • To ensure the safety of customers participating in tours, the following measures are taken during all tours for the foreseeable future.
  • All customers and guides will wear masks to the extent possible during tours.
  • Hand sanitizers provided at facilities will be used as much as possible during tours.
  • To ensure social distancing, some activities may be changed when the destination is crowded.
  • Tours may be halted or canceled depending on the trend of COVID-19.

Expert guides take you
to your dream trip

Wishing customers a pleasant journey even after their flight, ANA has partnered with private tour service otomo to create an amazing travel experience with you.
"Otomo" is a Japanese word meaning "to accompany," conveying the company's hope to guide customers to the many wonderful places across the country.
Let otomo's expert guides escort you on your dream trip and start exploring all that Japan has to offer.

Three Advantages of otomo

  • Private tours: Guides with an expert knowledge of Japan escort you according to your preference.
  • Original tour plans: Choose from numerous original tour plans in a wide variety of themes.
  • Reasonable price: Same price applies for up to six participants.

Tour schedule

All "Must-Sees"! Enjoy your First-Time Visit Tokyo!

  • 9:00
    Walking

    Meet your guide in front of JR Harajuku Station's Omotesando Exit

    If you get lost, use the Message function on My Page to contact your guide.

  • 9:30
    Train

    Explore Meiji Jingu Shrine

    Relax in this oasis of the city surrounded by a sacred forest.
    Your guide will show you how to buy tickets and take the train.

  • 10:50
    Walking

    Visit Tokyo Tower

    A prominent landmark in the Tokyo metropolis.

  • 12:10
    Walking

    Lunch at Tsukiji Fish Market

    Enjoy a variety of delicious sushi and sweets.

  • 13:30
    Train

    Visit the Tokyo Imperial Palace

    Walk among the historic buildings and beautifully manicured gardens blooming with flowers.

  • 14:40

    Sightseeing in Asakusa

    Visit Tokyo's oldest temple and stroll down the Nakamise shopping street filled with food stalls and traditional souvenirs.

  • 16:00

    End of tour

  • This is a sample tour and may be different from the actual route or itinerary.
  • Travel costs, admission fees and other expenses are the responsibility of the customer.

FAQ

Anser

It is a private tour service spanning major Japanese cities including Tokyo, Kanagawa, Kyoto, Osaka and Fukuoka. All tours are escorted by personal tour guides who will introduce you to various facets of Japan in accordance with your preference.

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Tour guides of otomo are diverse in languages spoken, age and occupation. A suitable guide will be assigned according to your preference specified in the reservation.

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After selecting your preferred tour, submit details including the number of participants, date and time, language spoken during the tour and credit card information to make the reservation. Be sure to check over the reservation details in the confirmation email. Please note that some tours are on a request basis and a reservation may not be guaranteed.

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The reservation confirmation email will allow you to contact your tour guide.

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The duration of tours is about half a day. The tour fee is around 20,000 yen, a fixed amount regardless of the number of participants. The tour fee includes payment and expenses for the guide and service usage fee. Customers' travel costs, facility admission fees and other expenses are not included in the tour fee and are to be paid by the customer during the tour. Please see an estimate of expenses during the tour on the reservation page of each tour.

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Tours can be reserved up to 48 hours in advance of the tour date, in principle. Some tours can be reserved up to 24 hours in advance. Please see the reservation page for each tour for details.

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We accept payment by credit card (VISA, Mastercard, American Express) and Alipay. Currency of payment can be selected from various options including USD, EUR, GBP, CHY, TWD, HKD, KRW and JPY. Currency of settlement can be selected when submitting reservation information.

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Any person age 18 or over can use this service.

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Please see the confirmation email sent after the tour reservation is complete.

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While the tour will be conducted according to the reserved plan, please consult with your guide on the day of the tour if you have specific requests.

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Tour details cannot be changed after the reservation is confirmed. Please cancel the reservation and make a new one.

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Tours may be canceled when our support desk deems conditions to be unsafe, such as extreme weather. Please be assured that there will be no cancellation fee when the support desk cancels the tour.

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Please email or call our support desk or the tour guide. The tour will be canceled if the customer does not notify the support desk or guide, and more than 60 minutes have passed from the tour start time. Please note that in this case, the tour fee will not be refunded.

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Please email or call our support desk or the tour guide.

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It is possible to discontinue the tour, but please note that the tour fee will not be refunded.

Cancellation Policy

Cancellation policies differ depending on the reserved tour. In principle, there is no cancellation fee up to 24 hours or 48 hours before the tour. For specific policies, please see the reservation page for each tour.