Tokyu Hotels


Tokyu Hotels operates hotels under the concept of "Comfortable hospitality" throughout Japan from Hokkaido in the North to Miyakojima, Okinawa in the South. The Capitol Hotel Tokyu is our flagship property and there is also a luxury "Tokyu Hotel," a stylish "Excel Hotel Tokyu," and functional business class hotels such as "Tokyu Inn." "Tokyu Resort" promises high-grade relaxation and "Hotel Tokyu BIZFORT" merges relaxation and functional space to welcome all guests.

Tokyu Hotels


  • Tokyo Toranomon Tokyu REI Hotel has been closed and the partnership has ended as of March 31, 2023.
  • Akasaka Excel Hotel Tokyu will close and the partnership will end as of August 31, 2023.
Logo of Tokyu Hotels

Earning Miles

Mileage Accrual Terms Details
Accrual Miles

200 - 500 miles per night

Certain hotels are not eligible

Accrual Conditions Please see Mileage Accrual Terms & Conditions.
Mileage Accrual Method Please see Mileage Registration.
Mileage Accrual Period Please allow approximately 1-2 months to confirm mileage accrual after stay.
Retroactive Registration

Please contact the following for retroactive registration of mileage.

For further details, please see Retroactive Registration.

Send retroactive mileage registration requests to

Tokyu Hotels Comfort Members Office


Business Hours / Weekdays 10:00-18:00 Closed on Sat., Sun., Holidays, January 9, May 1 and New Year holidays.


Goto Ikuei Bldg. 3F, 1-10-7 Dogenzaka, Shibuya-ku, Tokyo

Please see Reservations/Inquiries for the telephone number.

Reservations / Inquires

Tokyu Hotels Reservation dial (Japanese)