Order 2 or more items through the International In-Flight Duty Free Pre-Order Service to get your very own mini Honu soft toy!
You can get a HONU mini soft toy if you reserve 2items or more for PRE-ORDER service.
Customers who use the International In-Flight Duty Free Pre-Order Service to place a single order for 2 or more of the same or different items during the campaign period will receive 1 mini Honu soft toy.
Login is required to place an order.
Flights which are boarded in the period from November 20, 2021 (starting with those departing from Japan) to January 20, 2022
Pre-orders must be placed at some point from the 22nd of the month prior to the departure date up to 23:59 3 days prior (JST). This applies to both Japan departures and non-Japan departures.
Customers who use the International In-Flight Duty Free Pre-Order Service to place a single order for 2 or more items during the campaign period
ANA Group-operated international flights (including flights operated by NQ)
Please note that the Pre-Order Service is not available for flights between Tokyo and Seoul, flights between Tokyo and Vladivostok, flights between Kansai and Shanghai, and flights between some other locations. For further details, please see How to Use the In-Flight Duty Free Pre-Order Service.
Points to Note Regarding the Pre-Order Service
Please follow the procedures on the How to Use the In-Flight Duty Free Pre-Order Service page to place a pre-order.
ANA In-flight Sales (International Flights)
Toll-free number: 0120-283-757
If the number is not available for your region, please dial the toll number instead. (Toll number: 03-6253-7282)
(Operator hours: 9:00-17:00, Monday-Friday; not available on weekends, national holidays, and the period between December 29, 2021 and January 3, 2022)
ANA International Reservation and Customer Service Center
Phone number: 0570-029-333
(Operator hours: Available 24 hours a day, all year round)