Comprehensive Quarantine Travel Service for Passengers Arriving in Japan

As an initiative to prevent the spread of COVID-19 and in addition to measures such as hygiene management and airline ticket refunds, the ANA Group is providing secure and convenient services for customers who plan to stay abroad for an extended period of time before traveling to Japan. For those traveling to Japan who may have difficulty making hotel arrangements and are restricted from using public transportation, we are happy to introduce our customers to hotels, rental cars, car services, limousine buses, etc.

Information

  • New service starts from June 7
    As for the Airport Limousine Taxi Service, you will also be able to reserve from a designated place (such as your home) to Haneda / Narita Airport when returning to overseas after returning to Japan. Please try our new service.

Hotels

For customers who wish to stay at a hotel

ANA Global Hotels

  • At ANA Global Hotels, you can only make regular hotel reservations.
  • It is not possible to search for hotels with "14 day self-quarantine" plans.
  • Please contact the hotel directly for inquiries regarding the availability of consecutive night plans and accommodations.
  • Even for regular hotel reservations, you may not be able to make a reservation depending on room availability.

Transportation after Arrival (Due to restrictions on the use of public transportation)

Rental Cars

If you are considering renting a car due to restrictions on public transportation, please refer to this.

ANA Global Car Rental

Car Services

Car service for returnees (Haneda Airport/Narita Airport)

A dedicated private vehicle, which has undergone COVID-19 measures, will pick you up at the arrival lobby and drive you to a designated place such as your home in a safe and secure manner.

Click here for details on the car service for returnees

Limousine bus

Dedicated chartered bus for cross-border customers

"Dedicated chartered bus for cross-border customers" to hotels are running from Narita airport and Haneda airport.
For terms and conditions, details of destination hotels, please see the following link for further information.

Click here for Airport Limousine Bus website

Peace of Mind for your trip

ANA Care Promise

As the spread of COVID-19 continues, ANA is taking various measures to ensure the safety and security of its customers and employees, including travel preparations for customers and airport and in-flight measures.

Click here for details on the ANA Care Promise