We would like to introduce a car service for the customers who are having difficulties due to public transportation restrictions to prevent the spread of COVID-19. We will drive you safely to a designated place (such as your home) as specified by the quarantine station, including the 23 wards of Tokyo.
If you return to Japan and then return overseas again, you can also make a reservation for hire transfer from the designated place (such as your home) to the airport.
Applications can be made to Eastern Airport Motors Co., Ltd.
Please refer to the PDF below for detailed charges.
When using from a designated place (such as your home) to the airport, a forwarding fee will be charged separately to arrange for a car to be at the designated place (such as your home) in addition to the above charges.
If departing from a designated location (such as your home), the destination is, in principle, limited to Haneda Airport or Narita Airport.
Estimated Size = 80 liter suitcase
(Example: width 50 x depth 30 x height 77 cm)
Please convert to centimeters when informing us about your luggage.
Please note that you cannot load more than the specified amount.
|Vehicle Type||Amount of Luggage and Number of Passengers|
* Please submit the reservation application form at least 4 days (96 hours) prior to boarding the hired car.
As a countermeasure against COVID-19, we will take the following measures.
If you cannot comply with the operational rules, we may cancel the service.
If the service must be cancelled due to customer actions, you will be taken back to the airport and asked to exit the car.
In such a case, it will be treated as a cancellation by the customer and 100% of the fee will be charged to the customer.
The driver will be waiting for you with your name on a sign.
(Sign = flight number + A4 paper with your surname or first name)
In addition, if there is a problem with communication between the customer and the driver, an interpreter will be provided at the information counter in the airport, and after the problem is resolved, the car will depart.
(Simple interpretation at the airport information center is free)
We will pick you up at the designated place (such as your home) address listed in your reservation.
Narita Airport Terminal 1 South Wing 1st floor
Narita Airport Terminal 2 platform (near the center)
In front of the information counter on the 2nd floor of Haneda Airport Terminal 3
However, in the case of cancellation due to a positive PCR test result, the cancellation fee will be 0%.
(If you make a reservation again at a later date, please do so using the same procedure.)
Eastern Airport Motors Co., Ltd.
Please email us for inquiries.