Inspiration of JAPAN

Resumption of Regularly Scheduled Boeing 787 Service

We sincerely apologize for the great inconvenience that the suspension of Boeing 787 operations has caused to our customers.

All necessary preparations, including the modification of the battery system on all of ANA's Boeing 787 aircraft, have been completed to enable the resumption of regular Boeing 787 service. In accordance with this, regularly scheduled Boeing 787 service will resume from June 1st, beginning with the following routes:

Domestic Flights

In addition to the resumption of Boeing 787 flights on previously scheduled routes (*), the Boeing 787 will fly on the Haneda = Akita route from June 1st, and the Haneda = Toyama route from June 15th.
(*)Routes previously operated by Boeing 787: Haneda = Itami/Fukuoka/Okayama/Hiroshima/
Yamaguchi-Ube/Takamatsu/Matsuyama/Kumamoto/Miyazaki/Kagoshima; and Itami = Kagoshima.

International flights

(1) Route to be resumed

Routes From Current New
Narita = San Jose June 1, 2013 Suspended from
January 18 to May 31,
B787-8 5 return flights / week
(Mon, Wed, Fri, Sat, Sun)

(2) Change of Aircraft to Boeing787
"Implementation of Boeing 787 on New Routes" ※

Routes From Current New
Haneda = Taipei (Songshan) June 1, 2013 B767-300ER B787-8
Narita = Beijing B737-700 B787-8
Narita = Shanghai (Pudong) August 1, 2013 B767-300ER B787-8

※ Only some of the flights on these routes will be operated with a B787. Change of aircraft may be implemented as necessary according to circumstances on the day of departure.

"Resumption of Boeing 787 use"

Routes From Current New
Haneda = Frankfurt June 1, 2013 B777-200ER B787-8
Haneda = Beijing B767-300ER B787-8

Please check our website for more detailed information regarding the flight schedule of international and domestic flights.

◇〔International〕 Aircraft can be checked here

◇〔Domestic〕 Aircraft can be checked here

All employees of the ANA Group will work tirelessly to ensure safety and provide peace of mind for our customers. Your continued support of ANA is very much appreciated.

June 1, 2013
All Nippon Airways Co., Ltd.

Information regarding the progress of the modifications and post-modification service results will be updated below.

Boeing 787 ANA Information

For inquiries from Japan

ANA Call Center:
Tel: Japan domestic flights 0120-029-662 (06:30-22:00 JST)
  International flights 0120-029-663 (08:00-20:00 JST)
ANA Customer Relations:
Tel: 0120-029-787
  0570-029-787 (from Mobile Phone)
  03-5756-7109 (from PHS)
Time: 09:00-17:00 JST

For inquiries outside from Japan:

Please contact the ANA International Reservation and Information Center in your respective area.

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