Self Service Check-in machine [International Flights]

Checking-in at the airport is now easy and smooth using an international flight Self Service Check-in machine.
ANA continues to strive to offer services that are easier for you to use.

Topics of this Service

・You can select your seat using a seat map.(You can change your seat if you had already selected a seat in advance.)
・You can register your mileage.
・You can check-in to a upper cabin class when an upgraded seat is confirmed.

Applicable Routes

All ANA Group international flights departing from Narita, Haneda, Kansai, Shanghai (Pudong), Beijing, Hong Kong, Seoul (Gimpo), Taipei (Taoyuan/Songshan), Seattle, San Jose, Los Angeles, London, Brussels, Kuala Lumpur, Sydney Airport

* Service may not be available on certain codeshare flights which are operated by partner's aircraft and crew.

Open Time for and How to use Self Service Check-in machines

Open Time for Self Service Check-in machines
Narita 6:00 - check-in close time for the last departure flight of the day How to operate
Kansai 7:30 - closing of check-in counter for the last AM departure flight
2.5 hours prior to PM departure flights - closing of check-in counter
How to operate
Haneda 6:25 - closing of check-in counter for the last departure flight of the day
* Check-in open time may be changed depending on the flight schedules.
How to operate
Shanghai (Pudong) 4 hours prior to departure flight - closing of check-in counter How to operate
Beijing 6:30 AM - closing of check-in counter for the last AM departure flight
11:45 AM - closing of check-in counter for the last departure flight of the day
How to operate
Hong Kong 2.5 hours prior to departure flight - closing of check-in counter How to operate
Seoul (Gimpo) NH862: 6:00 - hours prior to departure flight - closing of check-in counter
NH864/868: 2.5 hours prior to departure flight - closing of check-in counter
How to operate
Taipei (Taoyuan) 2.5 hours prior to departure flight - closing of check-in counter How to operate
Taipei (Songshan) 11:00 - closing of check-in counter for the last departure flight of the day How to operate
Seattle 4 hours prior to departure flight - closing of check-in counter How to operate
San Jose 3 hours prior to departure flight - closing of check-in counter How to operate
Los Angeles 3.5 hours prior to departure flight - closing of check-in counter How to operate
London 4 hours prior to departure flight - closing of check-in counter How to operate
Brussels 4 hours prior to departure flight - closing of check-in counter How to operate
Kuala Lumpur 4 hours prior to departure flight - closing of check-in counter How to operate
Sydney 3 hours prior to departure flight - closing of check-in counter How to operate

Eligible customers

Customers who have an e-ticket.
However, please come to the ANA check-in counter if you are:

  • ■ Customers whose reservation has been changed and not reissued
  • ■ Customers with children under 2 years of age
  • ■ Customers requiring assistance in boarding
  • ■ Using code-share flights with other airlines. (When using a code share flight, please check-in at the operating airline counter.)
  • * The Self Service Check-in machine may not be available depending on the ticket and the type of passport.Please ask an ANA ground staff for details.
  • * Passengers using domestic flights to Haneda and going to Narita by ground transportation to take International flights, or passengers using domestic flights to Itami and going to Kansai to take international flights, should check-in your international flights at Narita or Kansai Airport. Only domestic flights' check-in can be done at the domestic airports.
  • * Passengers using domestic flights to Narita/Haneda/Kansai/Chubu to take International flights are not able to use the Self Service Check-in Machine.Please come to the check-in counter at each domestic airports for both domestic and international flights.