General Notes about Awards

Please review the points at the following links before using awards.

Information

  • Some mileage requirements have changed for partner airline award tickets issued from October 15, 2015.
  • *Click the link to jump to the corresponding information.

Itineraries

  1. The location which requires the largest amount of miles to redeem an award for from the selected departure point is considered to be the destination.
  1. The outbound journey cannot pass through the first or last cities of the outbound journey again before ending at the last city. Likewise, the return journey cannot pass through the first or last cities of the return journey again before ending at the last city.

Example An Itinerary Which Cannot Be Used with Award Tickets

[Tokyo]⇒[Sapporo]⇒[Tokyo]⇒[Frankfurt]⇒[Tokyo]

Reason:
The outbound journey passes through the first city (Tokyo) again, so this itinerary cannot be used with an award ticket.

Example An Itinerary Which Can Be Used with Award Tickets

[Tokyo]⇒[Seoul]⇒[Tokyo]⇒[Fukuoka]

Reason:
The return journey passes through Tokyo. However, since it does not pass through the first city (Seoul) or the last city (Fukuoka), this itinerary can be used with an award ticket.

  1. There are restrictions regarding the selection of connecting points. (Not applicable to Star Alliance Round the World itineraries.)

[List of Areas]

Area 1 North America, Central America, South America, Hawaii
Area 2 Europe, Middle East, Africa
Area 3 Japan, South Korea, China, Southeast Asia, South Asia, Southwest Pacific

[Connecting Points Which Cannot Be Selected]

Destination
Area 1 Area 2 Area 3
Departure Point Area 1 Area 2 and Area 3 Area 3 Area 2
Area 2 Area 3 Area 1 and Area 3 Area 1
Area 3 Area 2 Area 1 Area 1 and Area 2

Example An Itinerary Which Cannot Be Used with Award Tickets

[Moscow (Area 2)]⇒[Singapore (Area 3)]⇒[Johannesburg (Area 2)]⇒[Singapore (Area 3)]⇒[Moscow (Area 2)]

Reason:
When using flight awards for an itinerary from Moscow (Area 2) to Johannesburg (Area 2), connecting points in Area 1 and Area 3 cannot be selected. In this example, flight awards cannot be used due to a connection in Singapore (Area 3).

[To Enable Flight Award Usage]
Change the connecting point to a city in Area 2.
  1. It is not possible to select a connecting point in a zone which has a higher mileage requirement from the departure point than the destination.
    If the mileage requirement from the connecting point to the destination is higher than that from the departure point to the destination, then that connecting point also cannot be selected.

Example 1: An Itinerary Which Cannot Be Used with Award Tickets

[Tokyo (Zone 1)]⇒[New York (Zone 6)]⇒[Honolulu (Zone 5)]⇒[Tokyo (Zone 1)]

Reason:
The mileage requirement from the departure point [Tokyo (Zone 1)] to the connection point [New York (Zone 6)] is higher than that from the departure point [Tokyo (Zone 1)] to the destination [Honolulu (Zone 5)].

[To Enable Flight Award Usage]
In order to use flight awards, New York (Zone 6) would need to be set as the destination.

Example 2: An Itinerary Which Cannot Be Used with Award Tickets

[Tokyo (Zone 1)]⇒[Seoul (Zone 2)]⇒[Los Angeles (Zone 6)]⇒[Tokyo (Zone 1)]

Reason:
The mileage requirement from the connection point [Seoul (Zone 2)] to the destination [Los Angeles (Zone 6)] is higher than that from the departure point [Tokyo (Zone 1)] to the destination [Los Angeles (Zone 6)]. Therefore, flight awards cannot be used for this itinerary.

Example An Itinerary Which Can Be Used with Award Tickets

[Tokyo (Zone 1)]⇒[New York (Zone 6)]⇒[Honolulu (Zone 5)]⇒[Tokyo (Zone 1)]

Reason:
The mileage requirement from the departure point [Tokyo (Zone 1)] to the destination [New York (Zone 6)] is higher than that from the departure point [Tokyo (Zone 1)] to the connecting point [Honolulu (Zone 5)].

  1. If the departure point and the final return point are not the same, they must still be within the same country.

Example An Itinerary Which Can Be Used with Award Tickets

[Osaka]⇒[Beijing]⇒[Tokyo]

Reason:
The departure point (Osaka) and the final return point (Tokyo) are both in Japan, so this itinerary can be used with an award ticket.

  • *Hong Kong, Macau, and China are considered to be separate countries for award ticket itinerary purposes.
  • *With the exception of itineraries which are solely within Scandinavia, Denmark, Norway, and Sweden are considered to be the same country for award ticket itinerary purposes.
  • *The United States and Canada are considered to be the same country for award ticket itinerary purposes.
  • *With the exception of itineraries which are solely within Europe, all of Europe is considered to be the same country for award ticket itinerary purposes.
  1. If the last city of the outbound journey is different from the first city of the return journey, they must still be within the same area.

Example An Itinerary Which Can Be Used with Award Tickets

[Tokyo (Area 3)]⇒[Frankfurt (Area 2)]⇒[Paris (Area 2)]⇒[Tokyo (Area 3)]

Reason:
Although the destination of the outbound journey (Frankfurt) is different from the departure point of the return journey (Paris), both cities are located within Area 2 so this itinerary can be used with an award ticket.

  • *Excluding itineraries which involve ground transportation between Hawaii (Zone 5) and Central and South America (Zone 9).
  • *Excluding some itineraries which involve ground transportation between North America (Zone 6) and Central and South America (Zone 9).
  1. If the last city of the outbound journey and the first city of the return journey are in different zones, the required mileage for each zone is divided by 2, then totaled.

Example An Itinerary Which Can Be Used with Award Tickets

[Tokyo (Zone 1)]⇒[Honolulu (Zone 5)]⇒[Los Angeles (Zone 6)]⇒[Tokyo (Zone 1)]

Reason:
The destination of the outbound journey [Honolulu (Zone 5)] and the departure point of the return journey [Los Angeles (Zone 6)] are in different zones. Therefore, the required mileage between Japan (Zone 1) and Hawaii (Zone 5) as well as the required mileage between Japan (Zone 1) and North America (Zone 6) are divided by 2, then totaled.

Stopovers and Transfers

Stopovers (Exceeding 24 Hours)
For itineraries departing from Japan and itineraries departing from other countries, 1 stopover is permitted on either the outbound or return journey.
Transfers
Itineraries within Japan can have up to 2 transfers on both the outbound and return journeys. International flight itineraries can also have up to 2 transfers on both the outbound and return journeys.
  • *Transfers at the destination are not counted.
  • *If a ground transportation sector is involved, this is counted as 1 transfer for both of the endpoint cities.
  • *Stopovers are included in the number of connections.

Example An Itinerary Which Can Be Used with Award Tickets

[Tokyo]⇒[Bangkok]⇒[Singapore]⇒[Bangkok]⇒[Tokyo]

Reason:
Reason: Since 1 stopover (exceeding 24 hours) is permitted on either the outbound or return journey, a stopover in Bangkok can be made on either the journey to or from Singapore.

Round the World Itineraries

For Round the World itineraries, the required mileage is calculated according to the total basic sector mileage for the entire itinerary. (Calculations exclude ground transportation sectors.) Flights must be used to cross both the Atlantic and Pacific Oceans once. The flight direction of the itinerary must be east-to-west or west-to-east. Backtracking is not permitted. Up to 8 stopovers are permitted between the departure point and the final return point. (Up to 3 stopovers are permitted within Europe and up to 4 stopovers are permitted within Japan.) The departure date of the final international flight to return to the country of departure must be at least 10 days after the departure of the first international flight on the itinerary.
You can book maximum of 12 flight segments and 4 ground transfer segments on one ticket. Transfers between airports in the same city also count as ground transfer segments.

  • *This reservation cannot be made through the ANA website. Please contact the ANA Mileage Club Service Center.
Total Basic Sector Mileage1 Required Mileage
Economy Class Business Class First Class
4,001~7,000 38,000 63,000 90,000
7,001~9,000 43,000 68,000 100,000
9,001~11,000 55,000 85,000 120,000
11,001~14,000 60,000 90,000 140,000
14,001~18,000 65,000 105,000 160,000
18,001~20,000 75,000 115,000 180,000
20,001~22,000 85,000 125,000 200,000
22,001~25,000 100,000 145,000 220,000
25,001~29,000 120,000 170,000 260,000
29,001~34,000 140,000 200,000 300,000
34,001~39,000 160,000 220,000 340,000
39,001~44,000 180,000 270,000 390,000
44,001~50,000 200,000 300,000 450,000
  • 1 Total for all sectors in the itinerary.
  • *For Round the World itineraries, required mileage is calculated based on the total basic sector mileage.
  • *The required mileage does not change regardless of seasonality.

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Mixed Classes

If there are flights for multiple classes included in an itinerary, the required mileage for both the outbound and return journeys are divided by 2, then totaled.

If the itinerary has flights for multiple classes and also includes connections, the required mileage for the higher class of service on both the outbound and return journeys will be applied.

Flights Eligible for Connections to Domestic Flights

Only ANA domestic flights can be used.

  • *Flights with Ibex Airlines flight numbers cannot be used.
  • *Reservations for domestic sectors can only be made for Economy Class.

Air Transportation Rules

Due to rules and regulations which prohibit non-U.S. airlines from providing air transportation services between two locations within the United States and its territories, itineraries from the United States to Guam and Saipan via a third country (Japan, etc.) are not permitted.
Likewise, non-U.S. airline itineraries from Guam and Saipan to the United States via a third country (Japan, etc.) are not permitted.

Usage Policy for Infants and Children

  • *Terms and conditions may differ depending on the partner airline, so customers are asked to confirm the details with the relevant airline.

Infants (less than 2 years of age)

Infants require the same number of miles to redeem an award as adults, and can occupy their own seats.
Infants who do not use an award will need to have an infant fare ticket (no seat) or a child fare ticket (with seat) for the same class of service as the accompanying adult.

  • *Age on the day of departure for the first sector. (Different airlines have different policies for handling cases in which infants turn 2 years old after commencement of the journey.)
  • *Age definitions and award usage policies for infants and children differ for domestic flights. Please confirm the Terms and Conditions page for ANA Domestic Flight Awards.

Children (2-11 years of age)

Children require the same number of miles to redeem an award as adults.

  • *Age on the day of departure for the first sector. (Different airlines have different policies for handling cases in which children turn 12 years old after journey commencement.)
  • *Age definitions and award usage policies for infants and children differ for domestic flights. Please confirm the Terms and Conditions page for ANA Domestic Flight Awards.

Mileage Not Required

In the Case of 1 Infant (less than 2 years of age)

Infants who sit in their accompanying adult's lap is not eligible for Flight Award and will need to have an infant fare ticket for the same class of service as said accompanying adult.

Mileage Required

Example: A 3 year old child

In the Case of 1 Child (over 2 years of age)

The same amount of miles as an adult must be used to secure a seat, or a child fare ticket or applicable discount fare ticket must be purchased.

Example: A 1 year old infant

In the Case of 1 Infant (less than 2 years of age) Occupying Their Own Seat

The same amount of miles as an adult must be used to secure a seat, or a child fare ticket or applicable discount fare ticket must be purchased.

Example: A 1 year old infant and a 2 year old child

In the Case of 1 Infant (less than 2 years of age) and 1 Child (over 2 years of age)

The 1 year old infant can sit in their accompanying adult's lap (infant fare). The 2 year old child can either use an award ticket that is redeemed using the same amount of miles as for an adult or use a child fare ticket.

Other Information

Infants and children who use award tickets are subject to the the same taxes and fees (listed below) as adults when using international flights which depart from Japan. Such taxes and fees must be paid when the ticket is issued.

  • Passenger Service Facilities Charge (Tax Code: SW)
  • Passenger Security Service Charge (Tax Code: OI)

Please confirm the Terms and Conditions as well as the Application and Collection pages when using award tickets.