Information for International Airports in Japan during Busy Periods

In holiday seasons such as New Year, Golden Week and Summer holiday seasons, heavy congestion is expected at check-in counters and security checkpoints in airports. Customers are requested to come to airports with adequate time to spare. In addition, nearby roads and parking facilities around airports are also expected to be congested in those periods.

Departure procedures

We kindly request passengers to reconfirm the times by which each of the pre-boarding procedures must be completed.

As a guideline, pass through the security checkpoint at least 60 minutes prior to your departure time.Please come to the boarding gate 30 minutes prior to your departure.
Departure time is the time when the flight blocks out from the gate.

You may not be able to board after 10 minutes before departure.

Process below is necessary after you board.

Door close  Removal of Boarding Bridge  Departure Approval  Push Back

If you are not at the boarding gate 10 minutes before departure and it is judged that that interferes departure of a flight on time,
We may reject your boarding even before scheduled departure time.

Thank you for your kind cooperation.

Information for Smooth Boarding

A passport check is conducted at every international boarding gate.
We kindly ask that all passengers prepare their passport and boarding pass prior to arriving at their boarding gate.

Special guidance at each overseas airport

Information on the process for entering and exiting the country, as well as baggage, etc. is available.Please check it prior to departure.

Security Inspections

According to the instruction by the Ministry of Land, Infrastructure, Transport and Tourism, airport security has been tightened and special security checks increased, with passengers now subject to shoe checks, etc.It may take time to pass the security checkpoint, so please pass the security checkpoint early and proceed to the boarding gate.

For passengers traveling with a small child

You will not be able to take your baby stroller into the cabin.Please remove the included accessories and check in the stroller.

Checked Baggage

The baggage counter may be crowded, so check in your baggage early. Passengers are allowed to carry on only 1 piece of baggage in addition to personal belongings (handbags, laptops, cameras, umbrellas, etc.). Be sure to check in other baggage at the baggage counter. Cigarette lighters, spare lithium batteries cannnot be check-in, so please check them to carry onto the aircraft.
Please confirm in advance how your checked baggage should be handled.

Carry-on Baggage

Carry-on baggage is limited to 1 item that must weigh 10kg(22lbs) or less combined weight of all personal belongings and measure within 55cm x 40cm x 25cm, with all three measurements not exceeding a total of 115cm.Cutting tools such as scissors, as well as golf clubs etc. cannot be carried on board, so please check them in ahead of time.
*Please check in baggage exceeding the specified dimensions in advance at the baggage counter.

Passengers connecting to Japanese domestic flights
Baggage inspection machines at the security checkpoint of Japanese domestic airports are fitted with a gauge that checks the size of carry-on baggage.

With online check-in, you do not have to check-in at the airport!

If you register the required information in advance, you'll be automatically checked in! For a comfortable journey during busy periods.
Please complete "Online Check-in" before arriving to the airport.

Information on each airport

Tokyo (Narita)

ANA is situated in the south wing of Terminal 1 at Narita Int'l Airport.
Please check-in at the counter of the operating airline when taking a code share flight operated by another airline.For details, please seeCode share flight.

Tokyo (Haneda)

If you take the Tokyo Monorail or the Keihin Electric Express Railway to the airport, please be careful not to miss the airport stop.




Related information

Basic information on each city including the time difference and currency as well as airport access and immigration documents is provided.We hope it will be useful when planning your journey.