Making your journey in the sky
a serene and comfortable experience.

Enjoy and relax in a space where time flows differently.
Be fully satisfied with our superb service.

Premium Member Service Desk

Various type of services are available from service inquires to flight reservations.
Please make use of Premium Member Service Desk.
Your call will be prioritized when you call the Premium Service Desk.

Eligible members

  • BRONZE
  • PLATINUM
  • DIAMOND
  • SUPER FLYERS

Lounge Access

Spend a quiet moment reading a newspaper or magazine.
Enjoy the complimentary beverages and à la carte meals at any time.
Sit back, unwind and enjoy a quiet moment in a relaxing space, before boarding.

Eligible members

  • BRONZE
  • PLATINUM
  • DIAMOND
  • SUPER FLYERS
  • MILLION MILER2 million LT
    miles or more

Concierge Service

An exclusive Diamond Service concierge will greet you at the lounge.
Top service will be provided to ensure a comfortable and relaxing flight.
For comments, concerns or questions please feel free to contact us any time.

Eligible members

  • DIAMOND
  • MILLION MILER2 million LT
    miles or more

ANA Upgrade Seat Awards

Use Upgrade Points to upgrade your seat to the next higher class of service.
Upgrade to Premium Class on domestic routes.
Upgrade to Business Class or to First Class on international routes.
Enjoy more personal space.

Eligible members

  • BRONZE
  • PLATINUM
  • DIAMOND
  • SUPER FLYERS

Changing to Premium Economy

Upgrade to Premium Economy at no additional charge
if seats are available on the day of departure.
Relax and enjoy the spacious seat.

Eligible members

  • PLATINUM
  • DIAMOND
  • SUPER FLYERS