General Notes about Awards

Please review the points at the following links before using awards.

Information

  • *Upgrades to Business Class will not be applicable on some aircraft with Premium Economy Class operated by Singapore Airlines [SQ].
  • *Click the link to jump to the corresponding information.

Required Mileage

Number of miles required for award redemption: Awards can be redeemed starting from 12,000 miles (1 sector, one-way)

Please purchase a ticket with reservations for all sectors on which you wish to use awards.

  • *Please apply by 24 hours prior to departure.
  • *Depending on the operating airline, there may be restrictions regarding eligible routes, periods, and the number of available seats.

Eligible Flights

Star Alliance Member Airlines
Adria Airways

Adria Airways

Aegean Airlines

Aegean Airlines

Air Canada

Air Canada

Air China

Air China

Air India

Air India

Air New Zealand

Air New Zealand

Asiana Airlines

Asiana Airlines

Austrian Airlines

Austrian Airlines

Avianca

Avianca

Brussels Airlines

Brussels Airlines

Copa Airlines

Copa Airlines

Croatia Airlines

Croatia Airlines

EgyptAir

EgyptAir

Ethiopian Airlines

Ethiopian Airlines

EVA Air

EVA Air

LOT Polish Airlines

LOT Polish Airlines

Lufthansa

Lufthansa

Scandinavian Airlines

Scandinavian Airlines

Shenzhen Airlines

Shenzhen Airlines

Singapore Airlines

Singapore Airlines

South African Airways

South African Airways

Swiss International Air Lines

Swiss International Air Lines

TAP Portugal

TAP Portugal

Thai Airways International

Thai Airways International

Turkish Airlines

Turkish Airlines

United Airlines

United Airlines

Required Mileage Chart

1-Sector (One-Way) Mileage
(Basic Sector Mileage)
Economy Class to Business Class
(1 Sector)
Business Class to First Class
(1 Sector)
0-2,000 12,000 20,000
2,001-2,500 18,000 30,000
2,501-3,000 22,000 35,000
3,001-3,500 24,000 40,000
3,501-4,000 26,000 45,000
4,001-4,500 28,000 45,000
4,501-5,000 30,000 50,000
5,001-5,500 32,000 50,000
5,501-7,000 34,000 50,000
7,001-9,000 36,000 55,000
9,001-10,000 38,000 55,000
Over 10,001 40,000 60,000

Example: Tokyo-Singapore

Example: Tokyo-Frankfurt-London

Required Points

Number of points required for award redemption: Awards can be redeemed starting from 4 points (1 sector, one-way)

Please purchase a ticket with reservations for all sectors on which you wish to use awards.

  • *Please apply by 24 hours prior to departure.
  • *Depending on the operating airline, there may be restrictions regarding eligible routes, periods, and the number of available seats.

Eligible Flights

Star Alliance Member Airlines
United Airlines

United Airlines

Required upgrade Points Chart

Unit: point

1-Sector (One-Way) Mileage
(Basic Sector Mileage)
Required Points
Economy Class to Business Class
(1 Sector)
Business Class to First Class
(1 Sector)
1-1,000 4 8
1,001-2,000 6 12
2,001-4,000 8 16
4,001- 10 20
Note
  • *Star Alliance upgrade award availability is dependent on each carrier's upgrade availability.
  • *Upgrades are not guaranteed and may not be available on all flights.
  • *AMC members who wish to upgrade their reservation using miles or upgrade points, must have a reservation with eligible booking class and fare. Request can be made after the ticket has been purchased.
  • *When upgrade is confirmed, the seat originally reserved along with class of service will be automatically canceled.
  • *When the upgrade application procedures have been completed, an upgrade ticket and reservation number will remain the same.

Please confirm the Terms and Conditions as well as the Application and Collection pages when using award tickets.