Press Release
    Excess baggage by mileage
As one of the mileage redemption options, we are delighted to offer our members the following campaign ;
 
Campaign period :
till 31 March 2010
 
Eligibility :
ANA Mileage Club members in Europe, Middle East and Africa
 
Applicable flight :
NH201, NH202, NH205, NH206, NH209, NH210
 
Detail :
ANA Mileage Club members can pay for excess baggage using mileage
 
Terms & Conditions :
* Maximum of 40kg per reservation per person. 40kg can be used partly outbound and partly return flight. (i.e. 10kg on outbound flight and 30kg on return flight. )
* Award can be used by family members within AMC regulations.
* Infant fare is not eligible for this campaign.
* Application through web site has to be made 3 days before the flight and telephone application by the day before the flight. (excl Sat. Sun and Bank holidays)
* Please give 7 days notice if you require written confirmation when applying by telephone.
* Once applied, mileage will be deducted immediately.
* Mileage cannot be refunded even if there is no excess baggage upon check in.
* Only applicable to ANA operated flights and not applicable to connecting flights on other airlines.
* Due to aircraft size, some domestic flights in Japan may not accept excess baggage.
* Not applicable to domestic flight only reservation.
* Family Account service (to combine mileage among family members) cannot be used for this redemption.
* Application cannot be made at the airport.
* Mileage will only be refunded in the case of involuntary cancellation of the flight.
 
Online application
 

For inquiries :
ANA European Customer Service Centre