How to Use the Seat Plug Socket [International Flights]

This page explains the conditions of use and safety precautions for using the in-seat power supply for personal computers or other electronic devices on board the aircraft.

Applicable class and route

First Class, Business Class*, Premium Economy and Economy Class*

*Seat plug sockets are available only on specific aircraft.Please refer to Business Class / Economy Class for information.

When the Seat Plug Socket is Available for Use

The power supply is turned off during take-off and landing, as well as when the aircraft is on standby.

How to Use the Seat Plug Socket

Using a Personal Computer

  1. Please confirm the following before using a personal computer.
    Power source: 110V/60Hz; Max. power consumption: 75W
  2. If your laptop computer conforms to the above requirements, connect the AC adapter to your computer first.
  3. Next, insert the plug on the AC adapter smoothly and firmly into the plug socket on the armrest.
    Note: If the plug is not inserted completely into the socket, a safety mechanism may be activated which will prevent power from being supplied.
    Extension cables are available if the plug for your PC cannot be inserted into the socket.
    (Boeing 777-300ER Business Class only)

Using Other Electronic Equipment

  1. Please confirm the following before using a personal computer.
    • • Power source:
      110V/60Hz; Max. power consumption 75W
    • • Usable devices:
      Digital audio units, video cameras, digital cameras, electronic games, electronic dictionaries, etc.
    • • Plug shape:
      The plug shape must be one that can be firmly inserted into the socket and requires no adapters
  2. If your equipment conforms to the above requirements, first turn it on.
  3. Next, insert the plug on the AC adapter smoothly and firmly into the plug socket on the armrest.

Note: Please click on the following link for information on using CPAP (Continuous Positive Airway Pressure) devices on board (used by passengers with sleep apnea syndrome to relieve symptoms). "Using CPAP Devices On Board".

Notes

  • ● The seat plug socket is compatible with the following three plug types.
Illustration of socket

2-pin European plugs, 2-pin or 3-pin U.S. plugs

  • ● Adapters cannot be used. They may cause the safety mechanism to malfunction, resulting in a short circuit.
Illustration of socket
  • ● Two types of specialized adapter cables are available for onboard use for passengers who have laptop computers with a British plug.Please notify a cabin attendant if you require one.Please note that only a limited number of these cables are available.
Illustration of socket
  • ● You must not use plugs with sleeves at the base, as these cannot be plugged into the socket firmly.Specialized adapter cables are available for onboard use for passengers who have equipment with this type of plug.Please note that we may not always be able to supply a cable as only a limited number are available.We thank you for your understanding in advance.
Illustration of socket

Safety Precautions:

  • ・Maximum power supply for each seat group is limited for safety reasons.
    When the power limit is exceeded, the power supply for the passenger next to you will be turned off as well.
  • ・Power may be turned off without prior notice in case of system failure or over-consumption of power.
    When using a laptop computer, we recommend you back up your data to guard against data loss.
  • ・Some touch screen devices may respond slowly or behave irregularly after connecting to the seat plug socket.(Neither causes any damage to the device.)
    Recharging from the seat plug socket is also not affected.
  • ・Please make sure that any ventilation ports on your computer are not blocked, e.g. by a blanket.
  • ・Use only cables and equipment in good condition.
  • ・Cabin attendants are not able to judge whether or not your electronic equipment meets the safety precautions given above.
    ANA is not liable for any damages resulting from use.

■The LED light below (or beside) the socket shows if power is available.

LED light below (or beside) the socket: Green indicates power is available, yellow indicates power is temporarily not available, red indicates that power is not available.

● Power temporarily not available [A red light]
Take the plug out, check to make sure the LED light turns green and plug in the AC adapter again.
Possibilities for lack of power include the following:

1. The equipment connected to the socket consumes more than 75W.
2. The power limit has been exceeded.
3. The AC adapter is not plugged in firmly.

These are not system failures.

LED light below (or beside) the socket: Green indicates power is available, red indicates power is not available or temporarily not available.

● Power temporarily not available [An orange light]
Take the plug out, check to make sure the LED light turns green and plug in the AC adapter again.
Possibilities for lack of power include the following:

1. The equipment connected to the socket consumes more than 75W.
2. The power limit has been exceeded.
3. The AC adapter is not plugged in firmly.

These are not system failures.