Service Compo Options

Additional Exemption of Excess Baggage Charge (for ANA Group-operated Sectors Only)

■ Routes to Australia, China and other Asian Countries (5 points per piece)
■ Routes to Europe and North America (10 points per piece)

  • *For ANA Group-operated international flight sectors only. Cannot be used for sectors which are not operated by ANA Group, domestic flight sectors (when tickets for the international and domestic sectors are issued separately), and sectors operated with aircraft which have fewer than 74 seats. (Flights which are operated by Air Do, Ibex Airlines, Solaseed Air, StarFlyer, and Oriental Air Bridge are not eligible, even if the relevant flight has an ANA flight number.) For details, please contact the ANA Compo Desk.
Vehicles for Hire Service

Sedan (10 points), Van (13 points)

Customers can hire a vehicle that will drive them in comfort from their home to the relevant airport (Narita, Haneda, Chubu International, Kansai, or Itami), ANA Crowne Plaza Hotel Narita, or ANA Crowne Plaza Hotel Osaka.

  • *Please specify the pickup location and time in advance.
  • *The eligible areas are limited. Please inquire for details to ANA Compo Desk.
  • *Please be careful of seating capacity and baggage loading capacity.
    e.g) per Sedan : 4 persons and 2 medium-sized suitcases , per Van : 6-8 persons and 3-4 large suitcases.
    It varies according to a hire company and a car model.Vehicle types cannot be specified.Please inquire for details to ANA Compo Desk
  • *Services are provided in accordance with the terms and conditions of each hire company.Contracted Vehicle for Hire Companies: Manzaki Transport (Narita and Haneda); Kansai Airport Limousine Co., Ltd. (Kansai, Itami); Meitetsu Chita Taxi Co., Ltd. (Chubu International)
Pre-departure Hotel Accommodation Service (1 Night)

ANA Crowne Plaza Hotel
Narita

ANA Crowne Plaza Hotel Narita
Single (4 points), Twin (6 points), Triple (9 points)
※same points in case of using daytime only

ANA Crowne Plaza Hotel Grand Court Nagoya
Single (8 points), Twin (11 points), Triple (13 points)

ANA Crowne Plaza Hotel Osaka
Single (8 points), Twin (10 points), Triple (12 points)

Free airport shuttle bus service is available at ANA Crowne Plaza Hotel Narita (included in the points required for a stay).

  • *Reservations will not be possible when the hotel is fully booked.
  • *Children up to preschool age can occupy the same bed as their accompanying parent or guardian.
  • *A triple room is the room where a twin room contains one extra bed or one sofa bed.
Bon Voyage Dinner Vouchers

4 points per adult

Please enjoy special meal menu at the following restaurants.
ANA Crowne Plaza Hotel Narita "Cérès", ANA Crowne Plaza Hotel Grand Court Nagoya "Star Gate", or ANA Crowne Plaza Hotel Osaka "Karin"

  • *The vouchers are valid only on the day before international flight departure. This voucher may be inapplicable in Christmas season and the year-end and New year holidays. Please inquire to ANA Compo Desk.
  • *Each restaurant provide only 1 course menu for adult.

Inquiries Regarding Services and Options

  • *Many requests are received during March, April, August, and the year-end/New Year period in Japan, so more time may be required to deliver the requested items. Your kind understanding is greatly appreciated.
  • *The number of required points and the details for some service options are subject to change. For details, please contact the ANA Compo Desk.

Requests and Inquiries

New Job Transfer Compo Service Requests

Reminders for customers who are requesting Job Transfer Compo services for the first time:

  • *Please submit the request by 17:00 (JST), 3 business days prior to the departure date.
  • *The ANA Compo Desk is not available on weekends, national holidays, and the year-end/New Year period (December 29 to January 3).
  • *Service Compo options have different request deadlines, so make sure to check the details for each option when making your selection.

(Text is available in Japanese only.)

Customers must join ANA Mileage Club in order to request this service.

ANA Compo Desk

03-5860-0753

Service Hours: 09:00-17:00 [JST; Not available on weekends, national holidays, and the year-end/New Year holiday period (December 29 to January 3).]

  • *Does not handle inquiries related to AFA Service.