STANDARD
Indicates an award or service that is available to customers with standard ANA Cards.
WIDE
Indicates an award or service that is available to customers with ANA Wide Cards.
GOLD
Indicates an award or service that is available to customers with ANA Wide Gold Cards, ANA Diners Cards, and ANA American Express® Gold Cards.
PREMIUM
Indicates an award or service that is available to customers who are ANA Card Premium cardholders.

Access to a Preferred Rate When Redeeming ANA SKY COINS

STANDARD WIDE GOLD PREMIUM 

Depending on the type of ANA Card, the redemption rate will vary when redeeming at least 50,000 miles.
Please refer to the ANA SKY COINS (Redeem with Miles) page for details.

Access to ANA Domestic Lounges

PREMIUM

ANA Card Premium primary cardholders can enjoy free access to ANA lounges when using domestic flights.
Simply present the ANA Card Premium when entering the lounge.
Click here to view the eligible lounges that can be used.

Access to ANA Card Accident Insurance Coverage

STANDARD WIDE GOLD PREMIUM

Standard, Wide, Super Flyers, Wide Gold, Super Flyers Gold, Diners, Diners Super Flyers, ANA American Express® Card, ANA Card Premium

  • *Not available with ANA JCB Card ZERO.

For details, please refer to the following pages.
Standard ANA Card
ANA Gold Card
ANA Card Premium

ANA Regular / Wide Card (VISA / MasterCard / JCB / eLIO)

Inquiries

Tokio Marine & Nichido Fire Insurance Co., Ltd.

03-3285-1731

Hours: 9:00 a.m. - 12:00 p.m., 1:00 p.m. - 5:00 p.m. (closed weekends and national holidays)

ANA Wide Gold Card (SMBC Visa / MasterCard)

Inquiries

Mitsui Sumitomo Insurance Co., Ltd.

0120-658-811

Hours: 9:15 a.m. - 5:00 p.m. (all year round)

ANA Wide Gold Card (JCB)

Inquiries

[International travel / Domestic travel]
NIPPONKOA JCB accident report desk (exclusively for JCB Card automatic incidental insurance)

0120-258-554 (also accessible for mobile phone users)

Hours: 9:00 a.m. - 5:00 p.m. (closed weekends and national holidays)

ANA Wide Gold Card (JCB)

Inquiries

NIPPONKOA Insurance Co., Ltd. Main office, Business section 6, Division 3

03-3231-2405

Hours: 9:00 a.m. - 5:00 p.m. (closed weekends and national holidays)

ANA Diners Card

Inquiries

Tokio Marine & Nichido General international support desk

0120-828-929 (24 hours a day, all year round)

ANA Amercan Express Card

Inquiries

American Express® Insurance Hotline

0120-234586

Hours: 9:00 a.m. – 5:00 p.m.(closed weekends and national holidays)

  • * The toll free number may not be used from mobile phones, PHS, 10 yen public telephones (red telephones etc.), car and ship telephones, or from overseas.
  • * Phone number current as of 04/01/2006.

Special Access to Ticket Sales and Events

STANDARD WIDE GOLD PREMIUM 

Members will receive information regarding a wide range of special ANA Group sales promotions, events, etc., including public recording sessions for ANA in-flight audio entertainment programs, by mail or via the ANA website.

SHiDAX Corporate and Group Member Services

STANDARD WIDE GOLD PREMIUM 

ANA Card members can enjoy services reserved for corporate and group members, including free beverages for their entire party and 30% off room rates, at SHiDAX karaoke chain locations.

Corporate and Group Member Services
  1. No membership fee or annual fee.
  2. Great deals: 1) Free beverages for the entire party. 2) 30% off the room rate.
    *Select one or the other.
  3. Discounts on party plans and package plans.
  4. Birthday service. (Birthday cake, presents, etc., when visiting during the ANA Card member's birthday month. *Reservation required.)
  5. Special deals at the Nakaizu Winery Hills.
  6. Special deals at SHiDAX Culture Club.
  • *Verification of personal identification is required when exchanging for the permanent Corporate/Group Member Card.
Using the Service

Please contact the ANA Mileage Club Service Center to request a temporary card. Exchange this temporary card for a permanent card at a SHiDAX location. The permanent card will be valid from that point on.
*Only the ANA Card cardholder is eligible for this service.

Contact Information

SHiDAX Community Corporation

0120-772010

Service Hours: 09:00-18:00 (available year round)