Customers with ANA Mileage Club Cards and ANA Mileage Club Edy Cards

ANA Mileage Club Card and ANA Mileage Club Edy Card

ANA Mileage Club Card and ANA Mileage Club Edy Card

Use the members-only features to complete the relevant procedures after logging into the ANA website. Alternatively, contact the ANA Mileage Club Service Center by telephone or submit an address change request form. (Click here for details regarding the various procedures.)

Customers with ANA Cards and ANA Prepaid Cards

  • *Customers who have the following cards must complete procedures with both the card issuer and the ANA Mileage Club Service Center (online or by telephone).

Customers with ANA Cards

ANA Card
  1. Please contact the relevant credit card company.

  2. Use the members-only features to complete the relevant procedures after logging into the ANA website. Alternatively, contact the ANA Mileage Club Service Center by telephone or submit an address change request form. (Click here for details regarding the various procedures.)

Customers with ANA Prepaid Cards

Customers with ANA Prepaid Cards

  1. Log into My Page on the Sumitomo Mitsui Card website to complete procedures.

  2. Use the members-only features to complete the relevant procedures after logging into the ANA website. Alternatively, contact the ANA Mileage Club Service Center by telephone or submit an address change request form.

    Members-only Features

    Use the members-only features to complete the relevant procedures after logging into the ANA website.

    • *ANA Card cardholders should click here for their specific procedures.
    • *Customers who have forgotten their passwords can click here.
    Request Form

    Customers who are not able to use the ANA website's members-only features can submit a request form.

    • *ANA Card cardholders should click here for their specific procedures.
    • *Processing may require a few days.
    • *ANA may contact customers during processing for additional confirmation.
    Telephone Inquiries

    Customers who do not know their ANA Mileage Club membership number or are otherwise not able to submit a request form are asked to contact the ANA Mileage Club Service Center by telephone. (Select [3] for mileage service inquiries.)

Customers with ANA Mileage Club Financial Pass VISA Debit Cards and ANA Mileage Club Financial Pass Cards

Customers with ANA Mileage Club Financial Pass VISA Debit Cards

Customers with ANA Mileage Club Financial Pass Cards

  1. Please contact the Suruga Bank ANA Branch.

  2. Use the members-only features to complete the relevant procedures after logging into the ANA website. Alternatively, contact the ANA Mileage Club Service Center by telephone or submit an address change request form. (Click here for details regarding the various procedures.)

Customers with Other Partner Cards

  • *Customers who have the following cards must complete procedures with both the card issuer and the ANA Mileage Club Service Center (online or by telephone).

Customers with Rakuten ANA Mileage Club Cards

Customers with Rakuten ANA Mileage Club Cards
  1. Please complete the relevant procedures via the Rakuten e-NAVI members-only website or the Rakuten Card Customer Call Center.

  2. Use the members-only features to complete the relevant procedures after logging into the ANA website. Alternatively, contact the ANA Mileage Club Service Center by telephone or submit an address change request form. (Click here for details regarding the various procedures.)

【JCB ORIGINAL SERIES】Customers with JCB Card / Plus ANA Mileage Club

【JCB ORIGINAL SERIES】Customers with JCB Card / Plus ANA Mileage Club
  1. Please contact the card issuer. The point of contact will differ depending on the card issuer.

    Card Issuer: JCB Co., Ltd.
    Please contact the JCB Customer Information Service Desk.
    Card Issuer: Hokuriku Card Co., Ltd.

    076-431-3010

    Business Hours: 09:00-17:00 (JST; Not available on weekends, national holidays and the period from December 31 to January 3.)

    Card Issuer: Miyagin Card Co., Ltd.

    0985-60-6800

    Business Hours: 09:00-17:00 (JST; Not available on weekends, national holidays, and the year-end/New Year holiday period.)

    Card Issuer: Awagin Card Co., Ltd.

    088-626-1314

    Business Hours: 09:00-17:00 (JST; Not available on weekends, national holidays and the period from December 31 to January 3.)

    Card Issuer: Senshu Ikeda JCB Co., Ltd. Senshu Ikeda JCB Card Information Center

    072-750-0601

    072-423-5941 (Kishiwada Branch)

    Business Hours: 09:00-17:00 (JST; Not available on weekends, national holidays and the period from December 31 to January 3.)

    Card Issuer: Musashino Card Co., Ltd.

    048-643-5081

    Business Hours: 09:00-17:00 (JST; Not available on weekends, national holidays and the period from December 31 to January 3.)

    Card Issuer: Torigin Card Service

    0857-29-5551

    Business Hours: 09:00-17:00 (JST; Not available on weekends, national holidays, and the year-end/New Year holiday period.)

    Card Issuer: The Kyushu Card Co., Ltd.

    092-452-5005

    Business Hours: 09:00-17:00 (JST; Not available on weekends, national holidays and the period from December 31 to January 3.)

  2. Use the members-only features to complete the relevant procedures after logging into the ANA website. Alternatively, contact the ANA Mileage Club Service Center by telephone or submit an address change request form. (Click here for details regarding the various procedures.)

Customers with Mizuho Mileage Club Card / ANA

Mizuho Mileage Club Card / ANA
  1. Please contact the Mizuho Mileage Club Service Desk (for Individual Customers Only).

  2. Use the members-only features to complete the relevant procedures after logging into the ANA website. Alternatively, contact the ANA Mileage Club Service Center by telephone or submit an address change request form. (Click here for details regarding the various procedures.)

Customers with YAMADA LABI ANA Mileage Club Cards

YAMADA LABI ANA Mileage Club Card
  1. Please contact the YAMADA LABI Card Service Desk.

  2. Use the members-only features to complete the relevant procedures after logging into the ANA website. Alternatively, contact the ANA Mileage Club Service Center by telephone or submit an address change request form. (Click here for details regarding the various procedures.)

Customers with PiPuCa ANA Mileage Club Cards

Customers with PiPuCa ANA Mileage Club Cards
  1. Please contact Okigin JCB Co., Ltd.

  2. Use the members-only features to complete the relevant procedures after logging into the ANA website. Alternatively, contact the ANA Mileage Club Service Center by telephone or submit an address change request form. (Click here for details regarding the various procedures.)

Customers with JR TOWER SQUARE CARD ANA Kitaca

Customers with JR TOWER SQUARE CARD ANA Kitaca
  1. Please contact the JR Tower Square Card Service Counter.

  2. Use the members-only features to complete the relevant procedures after logging into the ANA website. Alternatively, contact the ANA Mileage Club Service Center by telephone or submit an address change request form. (Click here for details regarding the various procedures.)

Customers with JQ SUGOCA ANA Mileage Club Cards

Customers with JQ SUGOCA ANA Mileage Club Cards
  1. Please contact the JCB Customer Information Service Desk.

  2. Use the members-only features to complete the relevant procedures after logging into the ANA website. Alternatively, contact the ANA Mileage Club Service Center by telephone or submit an address change request form. (Click here for details regarding the various procedures.)