Credit card points which are earned through ANA Card payment transactions can be used to redeem ANA Mileage Club miles.
The annual redemption handling fee is waived for ANA Wide Gold Card, ANA Diners Card, ANA American Express® Gold Card, and ANA Card Premium cardholders!

ANA JCB Card

Point Program

Oki Doki Point Program

Redemption Handling Fee
Premium, Wide Gold, For Students
None
Wide, Standard
10 Mile Plan

JPY 5,400 (incl. tax) per year

5 Mile Plan

None

Redemption Rate
10 Mile Plan

JPY 1,000 = 1 point = 10 miles

5 Mile Plan

JPY 1,000 = 1 point = 5 miles

  • *ANA JCB Card ZERO is only available with the 5 Mile Plan.
Redemption Increment

1 point (minimum required usage = 1 point)

Redemption Procedures

Automatic option or By Request option

  • *ANA JCB Card ZERO is only available with the automatic option.
See here for details.

JCB website

Close

ANA VISA Card and ANA MasterCard

Point Program

World Present

Redemption Handling Fee
Premium, Wide Gold
None
Wide, Standard, For Students
10 Mile Plan

JPY 6,480 (incl. tax) per year

5 Mile Plan

None

Redemption Rate
15 Mile Plan

JPY 1,000 = 1 point = 15 miles

10 Mile Plan

JPY 1,000 = 1 point = 10 miles

5 Mile Plan

JPY 1,000 = 1 point = 5 miles

  • *The 15 Mile Plan is only available with the ANA VISA Platinum Card.
Redemption Increment

1 point (minimum required usage = 1 point)

Redemption Procedures

Automatic option or By Request option

See here for details.

Mitsui Sumitomo Card website

Close

ANA Diners Card

Point Program

Diners Club Rewards Program

Redemption Handling Fee

None

Redemption Rate
ANA Diners Premium Card

JPY 100 = 2 points = 2 miles

ANA Diners Card

JPY 100 = 1 point = 1 mile

Redemption Increment

1 point (minimum required usage = 1 point)

Redemption Procedures

By Request

See here for details.

Diners Club Call Center

0120-074-024 (Voice guidance. Available 24 hours a day, year round.)

Close

ANA American Express® Card

Point Program

ANA American Express Partner Card Membership Rewards® Program

Redemption Handling Fee
Premium, Gold
None
Standard
JPY 6,480 (incl. tax) per year
Redemption Rate

JPY 100 = 1 point = 1 mile

When Purchasing Tickets for ANA Group Flights

Premium Card: 2.5 times more points
Gold Card: 2 times more points
Standard Card: 1.5 times more points

Redemption Increment

1,000 points (minimum required usage = 1,000 points)

Redemption Procedures

By Request

See here for details.

American Express Membership Services Center

Premium

Please contact the number on the back of the card for inquiries.

Gold

0120-958-677 (Toll-free)

Standard

0120-965-877 (Toll-free)

Customers Calling from Outside Japan

81-3-3220-6787 (Toll Call Number)

Service Hours: 09:00-17:00 (Not available on weekends and national holidays.)

Close

Mileage Redemption Procedures

Automatic Option

Register with the relevant credit card company to enable automatic redemption of miles into your ANA Mileage Club mileage balance every month.
Select "Automatic Redemption" when enrolling for the ANA Card.
If no selection was made during enrollment, the By Request option will be selected by default.
To change this option during the membership period, please contact the relevant credit card company.

By Request

Designate the number of points to redeem for your ANA Mileage Club mileage balance, and have the freedom to do so whenever you want.
The relevant credit card company's application and handling procedures must be completed for each redemption.

Points to Note Regarding Redemption Procedures

The relevant credit card company's application and handling procedures must be completed when redeeming points for miles.

Inquiries about Redemption Procedures

ANA JCB Card

Online Procedures

Log into the MyJCB online service and complete the redemption procedures.

Procedures by Telephone

To apply for a product or request a catalog.

0120-409-309 (Voice guidance. Available 24 hours a day, year round.)

  • *Enter "00111505" as the product number.
  • *ANA JCB Card points cannot be combined with other credit card points when applying.
Oki Doki point programs which are not related to mileage redemption.

JCB Point Program (09:00-17:00 JST; Not available on Sundays, national holidays, and the year-end/New Year holiday period.)

Premium Card Members

Please contact the number for the Platinum Members Desk, which is indicated on the reverse side of the card.

Wide Gold Card Members

0120-700-680 (Accessible from mobile phones.)

Customers Other than Wide Gold Card Members

Tokyo: 0422-79-1035

Fukuoka: 092-731-0271

Osaka: 06-6942-5337

Sapporo: 011-219-7400

Response will be provided through a voice guidance system.
After listening to the guidance, please enter the number for the relevant service.
[1] Request Product Catalog and Confirm Point Total (Voice guidance. Available 24 hours a day, year round.)
[8] Other Inquiries (Communicator Response)

  • *Please call during the indicated business hours.
  • *When calling from a telephone line with pulse dialing, please press the star (*) or pound (#) button after connecting.

ANA VISA Card and ANA MasterCard

Online Procedures

After logging into Vpass from the Mitsui Sumitomo Card website, proceed to Point Services to register.

Procedures by Telephone

World Present

0570-050-050

Tokyo: 03-5392-7367

Osaka: 06-6445-3711

(09:00-17:00 JST. Available year round, except for December 30-January 3.)

Response will be provided through a voice guidance system. After listening to the guidance, please enter the number for the relevant service.
[1] Point Inquiries (Voice guidance. Available 24 hours a day.)
[2] Request Application Forms and Gift Exchanges (Voice guidance. Available 24 hours a day.)
[3] Speak with a Communicator

  • *Please call during the indicated business hours.

ANA Diners Card

Procedures by Telephone

Diners Club Call Center

0120-074-024

03-6770-2770

(Available 24 hours a day, year round.)

Follow the voice guidance and enter the number for the relevant selection.

  • *The 14-digit card number and the 4-digit verification code will be required.

ANA American Express Card

Online Procedures

After logging into the American Express website, complete the redemption procedures through the Online Services page.

Procedures by Telephone

Membership Services Center

Premium Card Members

Please contact the number on the back of the card.

Gold Card Members

0120-958-677 (Toll-free)

Standard Card Members

0120-965-877 (Toll-free)

Customers Calling from Outside Japan

81-3-3220-6787 (Toll Call Number)

Service Hours: 09:00-17:00 (Not available on weekends and national holidays.)

Notes
  • *Please have the relevant cards on hand when completing procedures by telephone.
  • *Please confirm that you have the correct number before dialing.

ANA Card Enrollment and Application Form Requests

Request Through the ANA Website

Click this link for online enrollment, application form requests, and other inquiries.

Customers can select their preferred card from the ANA Card lineup and enroll.

Requests by Telephone

ANA Mileage Club Service Center

0570-029-709 (toll call number, fixed rate within Japan)

03-6741-1120 (toll call number, for customers calling from outside Japan)

Select [3] for Mileage Service Inquiries.

Communicator Response Service Hours
Monday to Friday: 09:00-19:00 (JST); Saturday: 09:00-17:00 (JST); Not available on Sundays, national holidays, and the year-end/New Year holiday period.

  • *Requests for information and enrollment applications are only handled during communicator response service hours.