Books Kinokuniya

Books Kinokuniya has a network of stores in major cities throughout Japan, including the flagship store in Shinjuku. It offers a huge selection of books in both Japanese and other languages, as well as magazines, stationary, CDs, DVDs, and other media and lifestyle products.
Kinokuniya Points can be earned from in-store, web store, and digital book app purchases, then used toward other purchases through these same channels.
Furthermore, a store pickup service is available that allows customers to conveniently pick up web store purchases at an actual Books Kinokuniya store.

Mileage Accrual

Through ANA Mileage Mall Customers can earn 1 mile for every JPY 100 (excluding tax) of purchases made through ANA Mileage Mall.
Points to Note regarding This Merchant
  • *The following products are not eligible for mileage accrual.
    • Subscriptions (Japanese magazines, international magazines, digital magazines)
    • Products displayed in the selected item corner
Miles from Edy Miles Plus
(Rakuten Edy Payment)
Customers who pay for purchases with Rakuten Edy via their ANA Mileage Club Card or ANA Card can earn 2 miles for every JPY 200 (including tax) spent.

*Please refer to the Earn Miles with Edy page for details regarding Rakuten Edy.

How to Accrue Miles

[ANA Mileage Club Card Members]

Customers can earn miles from purchases on the Books Kinokuniya web store when they access it through the ANA Mileage Mall.
Please click the Go to Partner Website via ANA Mileage Mall button at the top of this page to proceed to the Books Kinokuniya web store.

  • Purchases through ANA Mileage Mall

  • 1 mile for every JPY 100 (excluding tax) spent

[Customers Using Rakuten Edy for Payment]

Customers who pay for in-store purchases at Books Kinokuniya(Text is available in Japanese only.) locations with Rakuten Edy via their ANA Mileage Club Card or ANA Card can earn 2 miles for every JPY 200 (including tax) spent.

  • *Please refer to the Earn Miles with Edy page for details regarding Rakuten Edy.
  • *The following store locations are not eligible. Furthermore, store locations which do not accept Rakuten Edy payment are also not eligible.
    Chitose, Kokubunji, Kichijoji Tokyu Department Store, LaLaport Toyosu, LaLaport Yokohama, Sagamihara Isetan Department Store, Musashi-Kosugi, Nagoya Airport, Kanazawa Daiwa Department Store, and Iyotetsu Takashimaya Department Store.
  • Edy purchases at eligible locations

  • 2 miles for every JPY 200 (including tax) spent

Mileage Accrual Date

Miles from ANA Mileage Mall

After the purchase or registration, approximately 2-3 months will be required for the miles to be credited to the mileage balance.

Miles from Edy Miles Plus

Miles will be automatically accrued to the ANA Mileage Club account about 2-3 weeks after the Edy payment.

Notes

ANA Mileage Mall
  • Service is available in Japanese only.
  • Consumption tax, delivery charges, service fees, etc., are not eligible for mileage accrual.
  • Miles are accrued only when the partner website is accessed via this page. Product purchases and service requests through websites other than ANA's partner website are not eligible for mileage accrual. Please make sure to access the partner website through this ANA webpage.
  • Product prices, quantities, delivery fees and other service charges, and promotion details are subject to change. Please check the website of the relevant partner company for the latest information.
  • Mileage accrual may be subject to delays depending on the status of the product delivery or service application.
  • Miles may not be accrued if the corresponding purchase or application for the above merchant is canceled or not officially completed properly.
  • Please enable cookies in your internet browser before using the website. (Customers using Safari for Mac OS X will not be able to use the website under default settings. Select "Always" as the Accept Cookies setting before accessing the website.) Please use it after you select the "Always accept" in the setting of Cookie. )
  • There may be cases when miles are not accrued due to the browser's Javascript and cookies being restricted by virus protection software, etc. Customers are asked to temporarily disable such restrictions on their own volition in order to use the website.
  • Please retain all relevant information (order numbers, order confirmation emails, etc.) until after the mileage has been credited to your mileage account.
  • ANA Card purchases at Books Kinokuniya which are not made via ANA Mileage Mall are not eligible for ANA Mileage Mall mileage accrual.
  • Orders which are made by telephone are not eligible for ANA Mileage Mall mileage accrual.
Miles from Edy Miles Plus
  • Miles are only accrued when an ANA Mileage Club Edy Card, ANA Card with Edy functionality, or an OSAIFU-KEITAI (digital wallet) device that has been registered to Keitai de Edy Miles is used to make payment.
  • Payment by Rakuten Edy is not accepted at some store locations. In such cases, purchases are not eligible for mileage accrual.

Contact Information

Inquiries about This Shop

Website (Desktop Version)

http://faq.kinokuniya.co.jp/(Text is available in Japanese only.)

  • *Please click the Go to Partner Website via ANA Mileage Mall button at the top of this page to proceed to the Books Kinokuniya web store. Reservations which are made through the links indicated in this section are not eligible for mileage accrual.

Inquiries Related to ANA Mileage Mall, Including Mileage Accrual

Telephone

ANA Mileage Mall Inquiries

Please use this page(Text is available in Japanese only.) to submit inquiries.

Rakuten Edy, Inc. Rakuten Edy Customer Desk (Inquiries Related to Edy)

Telephone

Call Handling System (NTT) 0570-081-999

(Weekdays: 09:30-19:00 JST; Weekends and National Holidays: 10:00-18:00 JST)

ANA Mileage Club Service Center (Inquiries Related to Mileage Accrual)

Telephone

Call Handling System (NTT) 0570-029-709 (toll call number, fixed rate within Japan)

Telephone 03-6741-1120 (toll call number, for customers calling from outside Japan)

Please select [3] for mileage service inquiries. Communicator Response Service Hours Monday to Friday: 09:00-19:00 (JST); Saturday: 09:00-17:00 (JST); Not available on Sundays, national holidays, and New Year holidays.

Points to Note When Using ANA Mileage Mall

  • *ANA Mileage Mall is a service that is provided and managed by All Nippon Airways Co., Ltd. The content on each partner company website is presented in accordance with the official website of the relevant partner company.
  • *ANA Mileage Mall is only available to ANA Mileage Club members.

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Your ANA Mileage Club membership number and password are required when using ANA Mileage Mall, as purchase information is linked to your ANA mileage Club account. Those who have not registered as ANA Mileage Club members will need to do so before using ANA Mileage Mall. After registering for and logging into your ANA Mileage Club account, the login will be automatically extended when accessing partner company websites. Your ANA Mileage Club membership number and password will be used in accordance with ANA's privacy policy for the purpose of mileage accrual only. This information will not be used for any other purposes.

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Please enable cookies in your internet browser when using ANA Mileage Mall.
There may be cases when miles are not accrued due to cookies being disabled.

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If you have any questions related to ANA Mileage Mall, please refer to the FAQ page .

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Usage by partner company websites, including for product delivery, complies with the relevant partner company website's terms of use.

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  • *ANA assumes no responsibility for any damage or loss arising out of or in connection with the provision of information on partner company websites or any outcomes resulting from the use of said information. ANA also assumes no responsibility for the legality, integrity, intellectual property rights, or accuracy of said information.
  • *ANA will not be liable to pay compensation for any damage or loss arising from system-related failures or malfunctions.
  • *ANA assumes no responsibility for any damage or loss arising from the suspension or stoppage of ANA Mileage Mall, or the revision, addition, or deletion of ANA Mileage Mall service content.
  • *ANA will not be liable for any damage or loss to computers and other peripheral devices, or any damage or loss due to viruses or security breaches, which result from accessing or downloading from ANA Mileage Mall, partner company websites, or other third party websites.
  • *ANA assumes no responsibility for negotiations, fulfillment of obligations, and other transactions with third parties which are executed through ANA Mileage Mall.
  • *ANA assumes no responsibility for any damage or loss arising from delays, revisions, suspension or abolition, loss of user registered information, or other reasons related to the administration of ANA Mileage Mall.

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  • *All rights (proprietary rights, intellectual property rights, image rights, publicity rights, etc.) to materials on ANA Mileage Mall and partner company websites, including content (text, photographs, graphics, music, audio, etc.), layouts, designs, structures, systems, etc., are the property of ANA or the respective third party rights holders.
  • *Actions which infringe upon any rights related to ANA Mileage Club, including intellectual property rights such as copyrights, without the respective rights holder's permission are expressly forbidden. Reproduction of any ANA Mileage Mall content, etc., without permission is also expressly forbidden.

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For details related to the handling of personal information, please refer to the Managing Personal Information section of ANA's Privacy Policy. ANA assumes no responsibility for the handling of personal information on partner company websites or other third party websites.

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