Matsumoto Kiyoshi

Based on the mottos of "Better Products at Lower Prices" and "Caring Stores," Matsumoto Kiyoshi strives to create stores which will delight customers.
Many customers visit Matsumoto Kiyoshi stores throughout Japan every day.
Matsumoto Kiyoshi's management vision is "1st for you." It signifies the company's aim to become an integral part of the communities in which its stores are located and build trust in order to be their customers' first stop for daily needs.

(Text is available in Japanese only.)

Mileage Accrual

Miles from ANA Miles Plus
(ANA Card Payment)
In addition to miles that can be redeemed with credit card points, customers can earn 1 mile for every JPY 100 (including tax) spent when paying with an ANA Card.
Through ANA Mileage Mall
(Service is available in Japanese only.)
Customers can earn 1 miles for every JPY 100 (excluding tax) of purchases made through ANA Mileage Mall.
Miles from Edy Miles Plus
(Rakuten Edy Payment)
Customers can earn 2 miles for every JPY 200 (including tax) spent when paying with Rakuten Edy e-money.

How to Accrue Miles

[ANA Card Members]

Use an ANA Card to pay for purchases at eligible stores.

Eligible Locations
All Matsumoto Kiyoshi stores (*1) (Text is available in Japanese only.)
  • *1 Purchases at certain stores, including some which are located in shopping malls and other commercial facilities, are not eligible for mileage accrual. Please refer to the list of ineligible stores (Text is available in Japanese only.) for more details.
Matsumoto Kiyoshi Online Store (Text is available in Japanese only.)
  • *Purchases or registrations which are made via this link are not eligible for ANA Mileage Mall mileage accrual.

If an ANA Card is used as the payment method for purchases at Matsumoto Kiyoshi stores.

  • Use an ANA Card to pay for purchases.

  • 1 mile for every JPY 100 spent

If an ANA Card is used as the payment method for purchases on the Matsumoto Kiyoshi online store.

  • Purchases via ANA Mileage Mall

  • Use an ANA Card to pay for purchases.

  • 2 miles for every JPY 100 spent
    (Miles from ANA Mileage Mall + Miles from ANA Card Miles Plus)

[ANA Mileage Club Members]

Please click the Go to Partner Website via ANA Mileage Mall button at the top of this page to proceed to the Matsumoto Kiyoshi Online Store.

If shopping at the Matsumoto Kiyoshi Online Store

  • Purchases via ANA Mileage Mall

  • 1 mile for every JPY 100 spent

[Customers Using Rakuten Edy for Payment]

Use Rakuten Edy e-money as the payment method for purchases at eligible stores.

Eligible Locations
All Matsumoto Kiyoshi stores (*1) (Text is available in Japanese only.)
  • *1 Purchases at certain stores, including some which are located in shopping malls and other commercial facilities, are not eligible for mileage accrual. Please refer to the list of ineligible stores (Text is available in Japanese only.) for more details.
Matsumoto Kiyoshi Online Store (Text is available in Japanese only.)
  • *Purchases or registrations which are made via this link are not eligible for ANA Mileage Mall mileage accrual.

If Edy is used as the payment method for purchases at Matsumoto Kiyoshi stores.

  • Use Edy to pay for purchases

  • 2 miles for every JPY 200 spent

If Edy is used as the payment method for purchases on the Matsumoto Kiyoshi online store

  • Purchases via ANA Mileage Mall

  • Use Edy to pay for purchases

  • 4 miles for every JPY 200 spent
    (Miles from ANA Mileage Mall + Edy Miles Plus)

Mileage Accrual Date

Miles from ANA Card Miles Plus (Credit Card Purchases)
Miles will be credited approximately 1-2 months following your purchase.
Miles from ANA Mileage Mall
After the purchase or registration, approximately 2-3 months will be required for the miles to be credited to the mileage balance.
Miles from Edy Miles Plus (Edy Payment)
Miles from the relevant transaction will be totaled and credited approximately 2-3 weeks after the transaction.

Retroactive Mileage Registration

Retroactive mileage registration is not permitted.

Notes

  • Miles from Edy Miles Plus, ANA Card Miles Plus, and ANA Mileage Mall are accrued separately.
ANA Card Miles Plus
  • *Cards which have "ANA CARD" printed on the front side are referred to as ANA Cards.
  • Certain procedures are required when redeeming credit card points for miles and an annual redemption handling fee will apply, with some exceptions. (Some cards, such as ANA Wide Gold Cards, do not require redemption handling fees.) The number of accruable miles may differ depending on the credit card company, transaction details, etc.
  • Purchases at certain stores, including some which are located in shopping malls and other commercial facilities, are not eligible for mileage accrual. Please refer to the list of ineligible stores (Text is available in Japanese only.) for more details.
  • Consumption tax, delivery charges, service fees, etc., related to purchases on the Matsumoto Kiyoshi online store are not eligible for mileage accrual.
ANA Mileage Mall
  • Consumption tax, delivery charges, service fees, etc., are not eligible for mileage accrual.
  • Miles are accrued only when the partner website is accessed via this page. Product purchases and service requests through websites other than ANA's partner website are not eligible for mileage accrual. Please make sure to access the partner website through this ANA webpage.
  • Product prices, quantities, delivery fees and other service charges, and promotion details are subject to change. Please check the website of the relevant partner company for the latest information.
  • Mileage accrual may be subject to delays depending on the status of the product delivery or service application.
  • Miles may not be accrued if the relevant purchase or service request from the above merchant is canceled or not officially completed properly.
  • Please enable cookies in your internet browser before using the website. (Customers using Safari for Mac OS X will not be able to use the website under default settings. Select "Always" as the Accept Cookies setting before accessing the website.)
  • There may be cases when miles are not accrued due to the browser's Javascript and cookies being restricted by virus protection software, etc. Customers are asked to temporarily disable such restrictions on their own volition in order to use the website.
  • Please retain all relevant information (order numbers, order confirmation emails, etc.) until after the mileage has been credited to your mileage account.
  • Matsumoto Kiyoshi Flower Service and Matsumoto Kiyoshi Bookstore purchases are not eligible for mileage accrual.
Miles from Edy Miles Plus
  • Miles are only accrued when an ANA Mileage Club Edy Card, ANA Card with Edy functionality, or an OSAIFU-KEITAI (digital wallet) device that has been registered to Keitai de Edy Miles is used to make payment.
  • If an Edy payment is canceled, refunded, etc., the accrued miles from the transaction will also be canceled.
  • Edy cannot be used if a transaction includes both a product purchase and a receiving-agent service payment (public utilities, etc.).

Contact Information

Inquiries Related to Matsumoto Kiyoshi Holdings

Inquiries Related to Matsumoto Kiyoshi Stores and the Online Store

https://www.matsukiyo.co.jp/store/contact (Text is available in Japanese only.)

  • *Purchases or registrations which are made via this link are not eligible for ANA Mileage Mall mileage accrual.

Inquiries Related to ANA Mileage Mall, Including Mileage Accrual

Website (Desktop Version)

ANA Mileage Mall Inquiries (Text is available in Japanese only.)

Inquiries Related to ANA Mileage Club

Telephone

ANA Mileage Club Service Center

  • *Please have your ANA Mileage Club membership number and password ready before making an inquiry.

Call Handling System (NTT) 0570-029-709 (toll call number, fixed rate within Japan)

Telephone 03-6741-1120 (toll call number, for customers calling from outside Japan)

Please follow the voice guidance system and select [3] for mileage service inquiries.

Communicator Response Service Hours
Monday to Friday: 09:00-19:00 (JST); Saturday: 09:00-17:00 (JST); Not available on Sundays, national holidays, and New Year holidays.

Points to Note When Using ANA Mileage Mall

  • *ANA Mileage Mall is a service that is provided and managed by All Nippon Airways Co., Ltd. The content on each partner company website is presented in accordance with the official website of the relevant partner company.
  • *ANA Mileage Mall is only available to ANA Mileage Club members.

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Your ANA Mileage Club membership number and password are required when using ANA Mileage Mall, as purchase information is linked to your ANA mileage Club account. Those who have not registered as ANA Mileage Club members will need to do so before using ANA Mileage Mall. After registering for and logging into your ANA Mileage Club account, the login will be automatically extended when accessing partner company websites. Your ANA Mileage Club membership number and password will be used in accordance with ANA's privacy policy for the purpose of mileage accrual only. This information will not be used for any other purposes.

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Please enable cookies in your internet browser when using ANA Mileage Mall.
There may be cases when miles are not accrued due to cookies being disabled.

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If you have any questions related to ANA Mileage Mall, please refer to the FAQ page

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Usage by partner company websites, including for product delivery, complies with the relevant partner company website's terms of use.

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  • *ANA assumes no responsibility for any damage or loss arising out of or in connection with the provision of information on partner company websites or any outcomes resulting from the use of said information. ANA also assumes no responsibility for the legality, integrity, intellectual property rights, or accuracy of said information.
  • *ANA will not be liable to pay compensation for any damage or loss arising from system-related failures or malfunctions.
  • *ANA assumes no responsibility for any damage or loss arising from the suspension or stoppage of ANA Mileage Mall, or the revision, addition, or deletion of ANA Mileage Mall service content.
  • *ANA will not be liable for any damage or loss to computers and other peripheral devices, or any damage or loss due to viruses or security breaches, which result from accessing or downloading from ANA Mileage Mall, partner company websites, or other third party websites.
  • *ANA assumes no responsibility for negotiations, fulfillment of obligations, and other transactions with third parties which are executed through ANA Mileage Mall.
  • *ANA assumes no responsibility for any damage or loss arising from delays, revisions, suspension or abolition, loss of user registered information, or other reasons related to the administration of ANA Mileage Mall.

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  • *All rights (proprietary rights, intellectual property rights, image rights, publicity rights, etc.) to materials on ANA Mileage Mall and partner company websites, including content (text, photographs, graphics, music, audio, etc.), layouts, designs, structures, systems, etc., are the property of ANA or the respective third party rights holders.
  • *Actions which infringe upon any rights related to ANA Mileage Club, including intellectual property rights such as copyrights, without the respective rights holder's permission are expressly forbidden. Reproduction of any ANA Mileage Mall content, etc., without permission is also expressly forbidden.

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For details related to the handling of personal information, please refer to the Managing Personal Information section of ANA's Privacy Policy. ANA assumes no responsibility for the handling of personal information on partner company websites or other third party websites.

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