Information regarding various fees [Domestic Japan Flights]

The following various fees may be charged in addition to the fare.

Pet fee

When traveling with your pet, you will be asked to pay pet fee separately.
Your pet will be checked at the airport counter on the day of your departure.Please complete this process at least 30 minutes prior to your departure.

Domestic flight pet fee: JPY 6,000 (or JPY 4,000 on some routes*)
* Per pet per sector, regardless of the use of a rental pet cage.

* Routes within Hokkaido, Tokyo (Haneda) = Hachijojima, Fukuoka = Tsushima/Goto Fukue/Miyazaki, Nagasaki = Tsushima/Iki/Goto Fukue, Okinawa (Naha) = Miyako/Ishigaki, Miyako = Ishigaki

Excess baggage charges

An excess baggage charge will be charged when you check baggage that weighs between20 kg (44 lb) (or 40 kg (88 lb) for the Premium class passengers)and100 kg (220 lb) .

Excess baggage
(Any amount under 1 kg is rounded down.)
1 to 10 kg 11 to 20 kg 21 to 30 kg Every 10 kg thereafter
One rate nationwide
(except for some routes*)
JPY 2,500 JPY 3,500 JPY 4,500 + JPY 1,000
Some routes* JPY 1,500 JPY 2,500 JPY 3,500 + JPY 1,000

* Routes within Hokkaido, Tokyo (Haneda) = Hachijojima, Fukuoka = Tsushima/Goto Fukue/Miyazaki, Nagasaki = Tsushima/Iki/Goto Fukue, Okinawa (Naha) = Miyako/Ishigaki, Miyako = Ishigaki

Special fees

Special passenger fee

A single passenger requiring two or more seats can purchase additional seats for a special passenger fee.
The special passenger fee applies if you are bringing baggage that exceeds the carry-on size into the cabin (such as musical instruments, paintings, and precision instruments), or if a passenger requires two or more seats.

Economy ・・・ JPY 11,300 (or JPY 6,200 on some routes*)
Premium class ・・・ JPY 19,500 (or JPY 14,400 on some routes*)

* Routes within Hokkaido, Tokyo (Haneda) = Hachijojima, Fukuoka = Tsushima/Goto Fukue/Miyazaki, Nagasaki = Tsushima/Iki/Goto Fukue, Okinawa (Naha) = Miyako/Ishigaki, Miyako = Ishigaki

[Refund information]
The following fees are charged for refunds.

  • □ Refund fee
    A refund fee of JPY 430 will be charged per sector.
    (For a refund for the ticket of the same sector being issued at the same time, a refund fee of JPY 430 will be charged per one refund transaction.)
  • □ Cancellation fee
    Cancellations made after the scheduled departure time will incur a cancellation charge equivalent to approximately 20% of the fare.
    (No cancellation charges will apply for cancellations made before the scheduled departure time.)
  • * For details, please contact ANA.
  • * To reserve two or more seats, please contact the ANA Reservation and Information Center, ANA Domestic Airport Counter, or travel agencies. (This type of request is not accepted online.)
  • * You can pay the special passenger fee at the ANA Domestic Airport Counter or travel agencies.

Stretcher fee

A stretcher (cot for in-cabin use) is available for passengers who cannot sit upright on an airplane seat due to illness or an injury.A passenger using a stretcher will be charged a stretcher fee in addition to the fare.

* For details, please contact the ANA Disability Desk.

Excess Value Charge

JPY 150,000 per passenger is the indemnity limit for baggage and/or personal belongings (the amount to be paid if the ANA is responsible for the damage to the baggage, etc.) when the value of the baggage was not declared.If the actual value exceeds JPY 150,000, please consult the airport staff when checking in regarding the Excess Value Charge system.