Instructions for payment using Fami Port at FamilyMart

This is how to make payments at convenience stores.

Instructions

  • 1. Select [代金支払い] (Payment/Convenience Store Payment).
  • 2. Select [各種代金お支払い] (Payment for Tickets) under [各種番号をお持ちの方はこちら] (Customers with a Reference Number).
  • 3. Select [番号入力画面に進む] (Go to Number Input Screen).
  • 4. Enter the following details, confirm, and press [OK].

    [ANA Mileage Club members]
    ANA Mileage Club membership number (10 digits)
    e.g. 0123456789

    [Non-ANA Mileage Club members]
    ・For Japan domestic flight reservations
    Enter the date of boarding (mmdd), airline (3 letters), and flight number (2 to 4 digits).
    e.g. December 1, ANA, Flight 15 → 1201ANA15

    ・For international flight reservations (including Japan domestic flight reservations with transfers)
    Enter the flight number.
    e.g. NH843
  • 5. Enter the following details, confirm, and press [OK].

    Note: To enter your name, press the [カナ] (Kana) button at the top left of the screen.
    [ANA Mileage Club members]
    ・For Japan domestic flight reservations
    Enter the departure date.
    e.g. December 1 → 1201

    ・For international flight reservations (including Japan domestic flight reservations with transfers)
    Enter the payment number (11 digits).

    [Non-ANA Mileage Club members]
    ・For Japan domestic flight reservations
    Enter the reservation number (4 digits) + your surname (in Japanese kana).
    e.g. 0655Sorano [ソラノ]

    ・For international flight reservations (including Japan domestic flight reservations with transfers)
    Enter the payment number (11 digits).
  • 6. After confirming the contents displayed on the screen, press the pink button [同意して利用する] (I agree and wish to proceed).
  • 7. Your reservation details will be displayed. Please check the details and then press 「確認」(Confirm).
    A payment slip will be printed. Submit the slip along with your payment in cash to a cashier within 30 minutes to complete the transaction.