Airport Information

Please see below for notices from the airports across Japan at which ANA operates services.

Fukuoka Airport

Time required for procedures during busy periods

Congested periods Required time (approx.)
Baggage check-in 6:00 AM to 1:30 PM
3:00 PM to 5:00 PM
30 minutes
Security All day 30 minutes
  • *Due to terminal renovation work, the stairway from the subway station to the ANA counter area is closed, and a longer amount of time will be required for transfer between the two areas.
    Be sure to arrive at the airport with plenty of time to spare.
  • *The domestic terminals have been integrated as of October 5, 2016, allowing the use of both the Departures/North and Departures/South security checkpoints.

Notice Regarding the Usage of Fukuoka Airport Domestic Terminal

Since October 4, 2016, Terminal 1 has been closed and the usage of the terminal building has been changed.
We recommend that customers allow plenty of time to come to the airport.

  • [Changes]
    • ・Arrivals and departures of all Japan domestic flights have been changed to Terminals 2 and 3 and the name has been changed to Domestic Terminal Building.
    • ・All departing customers use the Domestic Terminal Building regardless of destination.
    • ・The location of the bus stops, the entrances from and to the subways, etc., have been changed.
  • ・The name of the arrival area has been changed to Arrivals/South and Arrivals/North.
Map
  • ・In addition to the existing security checkpoint one has been newly established and customers can now use the two security checkpoints called Departures/South and Departures/North.
    *We recommend to use the security checkpoint close to the departure gate of your flight.
Map

Notice Regarding Renewal Construction at Fukuoka Airport

In line with the construction at Fukuoka Airport of an additional taxiway parallel to the one existing, the domestic terminal building is currently also in the process of being renewed. Renewal construction is currently underway in the domestic terminal building, and the passenger passage way has therefore been partially changed.

Also, the escalators and elevators between the subway and the domestic terminal building are partially closed, and therefore the route to get to the ANA counter has been changed. We apologize for any inconveniences this may cause. We ask for your understanding and cooperation.

Haneda Airport

Time required for procedures during busy periods

Congested periods Required time (approx.)
Baggage check-in All day 40 minutes (Staffed counters)
*Customers using the ANA Baggage Drop service will have a maximum wait of around 10 minutes to check in their baggage.
Security All day 30-40 minutes

To Diamond Service Members, Platinum Service Members, Super Flyers Card Members and Premium Class Customers

As of August 5, 2017, a Kids LOUNGE is available in the ANA Lounge within the Main Building South.

・From October 29, 2017 onward, StarFlyer flights between Tokyo (Haneda) and Fukuoka will arrive at / depart from Haneda Airport Terminal 1. Please note that boarding procedures cannot be completed at Terminal 2.

・Passengers using Haneda Airport will depart from Terminal 2.
Exception: StarFlyer flights to KitaKyushu will depart from Terminal 1. Be sure to confirm your terminal beforehand.

・Information on flight transfers at Haneda Airport : Connecting from Japan domestic flight to Japan domestic flight Connecting from Japan domestic flight to ANA international flight

Kansai Airport

Time required for procedures during busy periods

Congested periods Required time (approx.)
Baggage check-in 7:00 AM to 8:00 AM 30-40 minutes
Security 7:00 AM to 8:00 AM 30 minutes
  • *Time restrictions may be placed on baggage check-in and security checkpoint procedures during busy periods.
    Be sure to arrive at the airport with plenty of time to spare.

New Chitose Airport

Time required for procedures during busy periods

Congested periods Required time (approx.)
Baggage check-in 6:30 AM to 6:30 PM 40 minutes
Security 9:00 AM to 7:00 PM 40 minutes
  • *When the baggage check-in counters are busy, counter no. 13 on the 2nd floor may only be available for use 90 minutes prior to the scheduled departure time of the flight.
    (In such cases, individual customers will be able to check in baggage at counter no. 19 on the 2nd floor and the group counter on the 1st floor at anytime.)

Notice regarding Terminal Improvement Work

As of Tuesday, April 25, 2017, the names of the 2nd floor departure gates (safety inspection area) and 1st floor arrival gates will change. Please also note that the 2nd floor departure gates (safety inspection area) will change for certain airlines. Further information on these changes can be found here.

Chubu Airport

Time required for procedures during busy periods

Congested periods Required time (approx.)
Baggage check-in 6:30 AM to 8:00 AM 30 minutes
Security 7:00 AM to 8:15 AM
10:30 AM to 12:00 PM
5:00 PM to 6:00 PM
20-30 minutes
20 minutes
20 minutes
  • *There are restrictions on the use of parking facilities due to construction work for the new terminal building. Please note that you may be unable to park your vehicle on the airport island due to insufficient parking space.
    We advise you to reserve a parking space in advance or use public transport. Please see the Chubu Centrair International Airport homepage for further details.

Itami Airport

Time required for procedures during busy periods

Congested periods Required time (approx.)
Baggage check-in All day 40 minutes
Security All day 40 minutes
  • *Time restrictions may be placed on baggage check-in and security checkpoint procedures during busy periods.

Notice regarding improvement work at Itami Airport

The covered walkway connecting the monorail station and the South Terminal will be partially closed due to improvement work at Itami Airport from April 2017 until January 2018*. Please note that walkways available for passengers will partly change. For further information, please see Airport Guide for Itami Airport.
*Period subject to change.

Due to improvement work at Itami Airport, the 2F of the center terminal building will be closed from the middle of January 2017 to March 2018*. Please note that walkways available for passengers will partly change. For details, please refer to the Airport Guide for Itami Airport.
*Period subject to change.

Due to improvement work, there will be changes to some passenger thoroughfares at Itami Airport from September 2016 to March 2018 inclusive*. We apologize in advance for any inconvenience this may cause, and ask for your understanding and cooperation over this period. Further information can be found on the Itami Airport homepage (Japanese only).
*Period subject to change.

Changes to transfer times with JAL Group-operated flights

Due to improvement work, the minimum required time for passengers with transfers to or from JAL Group-operated flights at Itami Airport will increase from 30 to 40 minutes over the period September 2016 to March 2018 inclusive*. We advise you to leave extra time for any transfers you have.
*Period subject to change.

Naha Airport

Time required for procedures during busy periods

Congested periods Required time (approx.)
Baggage check-in 11:00 AM to 2:30 PM 30 minutes
Security 1:30 PM to 3:30 PM 20 minutes
  • *There are two security checkpoints (B and C) on the 2nd floor.
  • *A baggage packing area has been set up in front of the counter. This area can be used by customers with unsealed items of baggage, baby strollers, and so on.

The open parking area for domestic flights is currently closed due to construction work of a multi-storey car park.Please note that parking may take a considerable amount of time if the parking lot is full.Please be careful to avoid missing your flight.

Narita Airport

Time required for procedures during busy periods

Congested periods Required time (approx.)
Baggage check-in 4:00 PM to 6:00 PM 15-20 minutes
Security 4:00 PM to 6:00 PM 20-30 minutes
  • *May be congested with connecting passengers depending on the arrival status of international flights.