How to operate Self Service Check-in machine

The following guide will show you how to operate the automated check-in machine when taking advantage of Flex Fare

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  • 1.Tap on More options.
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  • 2.Tap on Ticketing.
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  • 3.Tap on No reservation.

    *Please select "Retrieve reservation" if you already have a reservation, or "No reservation" if you have not.
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  • 4.Select the number of passengers.

    Select the number and tap Confirm.
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  • 5.Select your departure date.
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  • 6.Select the destination.

    Select the destination and tap Confirm.
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  • 7.Select the flight.

    Tap the appropriate Seat Availability button for your flight.
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  • 8.Select fare.

    Please select Flex Fare.
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  • 9.Confirm your ticket.
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  • 10.Provide an ANA Mileage Club Card or ANA Card on which your birthday has been registered.

    Touch or insert your ANA Mileage Club Card.
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  • 11.Enter your telephone number.

    Enter the representative's telephone number, including the area at the beginning, and tap the Confirm button.
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  • 12.Confirm purchase details.

    After checking the details, tap Confirm. If you wish to make a change, tap the corresponding button.
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  • 13.Check the points to note about baggage.

    Information about baggage will appear.
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  • 14.Select your preferred seat.

    Select from the seats indicated on the Seat Map. You can select from different types of seats by tapping Basic Select.
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  • 15.After selecting your seat, tap Confirm.
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  • 16.Confirm your seat.

    If everything is okay, tap Confirm. Tap the Change button to make changes.
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  • 17.Select your payment method.

    Select either Edy or credit card.
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  • 18.If paying by credit card, insert your credit card.
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  • 19.Request a receipt and register miles. If you would like a receipt, check the corresponding box. If you do not need a receipt, tap Confirm.
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  • 20. An e-Ticket Receipt and boarding pass (receipt) will be issued.
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  • 21.Process complete.