Certificate for boarding

You can have "Certificate for boarding" issued after flying from ANA Website(PC) for tickets purchased from the ANA Internet Service or an ANA Reservation and Information Center.
The service is not available on smartphones.

Issue Eligibility and Period

Issue eligibility : Certificate for boarding for flights purchased at the following locations can be issued from ANA Website.

  • ・ANA Internet Service (ANA Website)
  • ・ANA Domestic Reservation and Customer Service Center / ANA Mileage Club Service Center
  • ・ANA Domestic Airport Counter
  • ・Travel agency

Issue period : Boarding certificates can be issued after flying for one year from date of ticket purchase (only those purchased as e-tickets).

Explanatory flow chart of issue period

Please note these changes before proceeding.

  • ・Certificate for boarding can be issued for each passenger and each flight (only for passengers themselves).Boarding certificates cannot be issued collectively for multiple passengers and flights.
  • ・It may not be possible to issue boarding certificates in circumstances such as children under 3 years old traveling with an adult, reservations of more than four segments or group travel.
  • ・For boarding confirmation after the above limit for issue or for boarding confirmation for unspecified "boarding dates" or "flights," see Inquiries and submission of request for disclosures.
  • ・If your flight destination was changed due to bad weather or similar, a Certificate for boarding for the segment in question cannot be issued over ANA website.If you would like a boarding certificate to be issued, please contact the ANA by phone.
  • ・It also may not be possible to issue boarding certificates on the ANA website in some cases. In this instance, please contact the ANA Domestic Reservation and Customer Service Center.

How to Utilize

ANA Website International Flights Screen Image

Click on "Receipt/Certificate for Boarding" under "Domestic Flights Manage Reservations/Purchase"on the ANA PC website top page.

ANA Mileage Club Members

To login, please enter your ANA Mileage Club membership number and password on the ANA PC website top page.

Non-ANA Mileage Club Members

The boarding date, flight number, reservation number and passenger name are requied to issue certificate for boarding. Please have this ready.

  • *If you do not specify the day, you will be able to view information for the whole of the month selected.
  • *Certificate for boarding issued from ANA Website may be used in the same way as those issued at ANA Domestic Reservation and Customer Service Center or at the airport.
Explanatory flow chart of issue period