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User information for e-Ticket

How to use ''e-Ticket,'' a service that allows you to check-in using only ''Itinerary receipt'' and passport. There isno need to pick-up a paper ticket using ''e-Ticket''.

image:e-Check-in

How to use

(1) Please select “e-Ticket” at time of purchase.
Internet  Please select "e-Ticket" at "reservation and purchase" section on ANA SKY WEB page. By phone  You can purchase at travel agencies, that offer e-tickets, or call the ANA International Reservation and Information Center. Please ask for e-Ticket.
About the payment method
(2) Please receive a Itinerary receipt.
e-mail  Very convenient for customers who have an e-mail address. Just print out an ltinerary receipt from the attached PDF file sent to you by email following your payment and bring it with you on your boarding date. By postal mail Please bring your Itinerary receipt sent to you by postal mail, with you on your boarding date.
Please bring ltinerary receipt and passport with you on your boarding gate."Online Check-in" is also recommended as a quick and easy way to complete your check-in procedure.

Application deadline

 
Internet
E ticket receiving method
Attached to email*1
Postal mail
Credit card payment
1 day prior to deparure at 11:59 p.m.
5 days prior to departure*
Internet Banking
1 day or 5 days prior to departure*
5 days prior to departure*
Convenience store payment
1 day prior to deparure at 11:59 p.m.
10 days prior to departure*
Bank transfer payment*
5 days prior to departure*
7 days prior to departure*
* Except Saturday,Sunday,Holidays,Golden Week holidays, Year End and New Year holiday (12/31 - 1/3).
*1.  Only the PC E-mail address is acceptable for receiving e-Ticket by email.


Notice

• Application deadline may change,when you make a reservation/purchase other than through the Internet.

• From July 1st, 2010, reservation/purchase through the Internet will be unavailable when your itenary includes airlines/routes which are not applicable for e-ticketing.

• If you change to a flight which cannot use an e-ticket, we will issue you a paper ticket in exchange.

• A set fee will be charged for changes and cancellations made after an application has been confirmed. A transfer fee may also be charged depending on the payment method.
Click here for inquiries to ANA International Reservation and Information Center