Change in Rule for Hokuriku Region Airports
(Toyama, Komatsu, Noto)




Thank you very much for flying with ANA.

Please note that ANA will change the rule for the tickets for flights to airports in the Hokuriku Region (Toyama, Komatsu, and Noto Airports), effective March 31, 2016 (Thurs).
From April 1, 2016 (Fri), changes to roundtrip fares will apply when purchasing itineraries which include different departure and arrival airports in this region, and when changing departure or arrival airports within this region. Therefore, customers who wish to reserve such itineraries or make changes to their reservations are encouraged to do so as soon as possible.

For detail please see below.

When Purchasing Roundtrip Tickets or Business Kippu

Example Itinerary:
Outbound Flight/Haneda→Komatsu, Return Flight/Toyama→Haneda


【Until March 31, 2016 (Thurs)】
Roundtrip ticket and Business Kippu reservations for itineraries which include a mix of the 3 airports (Toyama, Komatsu, Noto) can be purchased.

*Tickets that are purchased by March 31 can still be used after April 1 for the sectors indicated at the time of purchase. From April 1, 2016 (Fri), customers who wish to change flights in the same sector must do so via the ANA Domestic Reservation and Customer Service Center (online changes via the ANA website will not be possible).

【From April 1, 2016 (Fri)】
If the departure and arrival airports for the itinerary are different, it will not be possible to purchase roundtrip tickets or Business Kippu. Customers will have to purchase separate one-way tickets.

Reservation Changes

Example:
When changing from a Haneda→Komatsu flight to a Haneda→Toyama flight


【Until March 31, 2016 (Thurs)】
Changes to departure and arrival airports will be accepted.

*Such changes will also be possible for itineraries which depart after April 1, 2016 (Fri).

【From April 1, 2016 (Fri)】
It will not be possible to change departure and arrival airports.

*After April 1, 2016, customers who wish to make flight or sector changes to itineraries that were purchased between January 2 and January 20, 2016 must contact the ANA Domestic Reservation and Customer Service Center.

Contact

Reservations / ANA Mileage Club Service Center (Business Hours: 06:30-22:00)
0570-029-709 : Toll call (fixed rate throughout Japan)


We sincerely apologize for the inconvenience caused.


January 20, 2016
All Nippon Airways Co., Ltd.