Partner Airlines
Retroactive Registration
Retroactive registrations for flight mileage on Partner Airlines flights are accepted through ANA SKY WEB or by postal mail services.
Please complete the application for the retroactive registration within 6 months after boarding when your ANA number was not registered in advance or miles are not accumulated after boarding due to system reasons, etc.

* Eligible Airlines to apply through ANA SKY WEB:
(Star Alliance Members)
Adria Airways

Adria Airways

Aegean Airlines

Aegean Airlines

Air Canada

Air Canada

Air New Zealand

Air New Zealand

Asiana Airlines

Asiana Airlines

Austrian Airlines

Austrian Airlines

Blue1

Blue1

Brussels Airlines

Brussels Airlines

Continental Airlines

Continental Airlines

Croatia Airlines

Croatia Airlines

Egypt Air

Egypt Air

LOT Polish Airlines

LOT Polish Airlines

Lufthansa

Lufthansa

Scandinavian Airlines

Scandinavian Airlines

Singapore Airlines

Singapore Airlines

Swiss International Air Lines

Swiss International
Air Lines

TAM Airlines(TAM Mercosur)

TAM Airlines
(TAM Mercosur)

Thai Airways International

Thai Airways International

Turkish Airlines

Turkish Airlines

United Airlines

United Airlines

US Airways

US Airways

       

(Partner airlines)
Air Macau

Air Macau

Etihad Airways

Etihad Airways

Eva Airways

Eva Airways

Jet Airways

Jet Airways

Shenzhen Airlines

Shenzhen Airlines


Please click here for Japan Domestic retroactive registration

Please click here for International retroactive registration

* The following airlines' application is only accepted by mail.
Air China, bmi, Malaysia Airlines, Qatar Airways, South African Airways, Spanair, TAP Portugal, Virgin Atlantic Airways
* Retroactive registration request is accepted for the flight mileage before enrolling into the ANA Mileage Club within 6 months of the flight date. * Please allow 1-4 weeks for applications to be processed through the ANA web page and approximately 1 month for applications submitted by mail.
[Way of Application]
Applying to members-only functions
To members-only functions
* Please click here to see more details about the application method when using the member's-only functions.
Apply by mailing the necessary documents

Mail the confirmation documents and this form with your ANA Mileage Club customer number and name to the address here.
* We can only accept the documents when they are sent by regular mail. Documents sent by e-mail or courier service are not accepted. * Retroactive registration requests by mail must arrive by 6 months of the flight date to our desk on after July 1st, 2011’s arrival. * Please note that your application will not be registered if any of the confirmation documents are missing. * You will not be contacted directly in response to your Retroactive Registration. Please refer to the ANA SKY WEB members-only functions and statements for updates.
Documents required for retroactive registration
Applications are accepted within 6 months after boarding if you have the following three items with you.

(1) e-Ticket Itinerary Receipt including, air ticket number, fare information, booking class, etc. or air ticket passenger receipt. (2) Boarding Pass (original) (3) Memo with written AMC number and name *1 * You can click herePDF to download a memo note form. *1: Not required for applications made using the ANA web page
For Example: When using United Airlines

e-Ticket Itinerary Receipt or air ticket passenger receipt (a copy is acceptable)

 

Boarding pass (original)

 

A memo stating your name and ANA Mileage Club number

 
Note
* We cannot accept submissions postmarked later than 6 months after boarding. In addition, customers who have applyed for membership are eligible for retroactive registration. (Simply applying for retroactive registration does not qualify as applying for membership.)
* The status of retroactive registration can be confirmed on ANA SKY WEB. Inquiries such as accrual status, etc. are not answered individually.
* Retroactive registrations will be available from 3 days after boarding.
<Notes for applications made using postal mail services>
* Documents mailed to the Retroactive Registration Desk will not be returned under any circumstances. Please send the original documents after making copies for your personal records as necessary.
* Please note that Retroactive Registration cannot be accepted if even one confirmation document is not received.
* When applying by mail, postage for Retroactive Registration applications is the responsibility of the customer. Please note that refunds of postal fees cannot be made.
* When applying by mail, only postal mail can be accepted. Document delivery service or parcel delivery service are not acceptable.
<Notes for applications on ANA SKY WEB>
* Please apply through "Retroactive Registrations for Mileage (Japan Domestic Flights)" for ANA Japan Domestic Flights.
* Please note that all inputs will be invalid when the operation is stopped for more than 30 minutes.
* Please make sure to keep all confirmation documents until confirming mileage accrual.
* Please apply through "Retroactive Registration for Mileage (Japan Domestic Flights)" for ANA Japan Domestic Flights.
* The session will time-out after 30 minutes of inactivity and the information entered will not be saved.
 
*You can check the status of your retroactive registration on ANA SKY WEB. To members-only functions
 
 

A STAR ALLIANCE MEMBER