Airport Procedures on Day of Departure (From Departure to Arrival) [International Flights]

This page will provide information regarding various procedures which need to be performed prior to boarding, including check-in and baggage inspections, for customers flying international flights.

ANA First Class

STEP1 Airport Procedure

Airport Counter

- It is unnecessary to visit the check-in counter when using online check-in or automated check-in.
*See "About procedures at each airport" for procedures at the departure airport.

- See "Check-in" when checking in at the airport on the day of departure.
- There is a special counter for passengers flying first class.
- "ANA SUITE CHECK-IN" is available at Narita Airpot.

STEP 2 Checking in baggage

Priority Baggage Tag

Drop off check-in baggage at the Priority Baggage Drop-Off Counter.Checked-in baggage with have a priority baggage tag only for first class customers.
Fragile luggage checked in will be given a special tag or sticker.

STEP 3 Security Check

Security

The security check is smooth for customers departing from NaritaLondonParisFrankfurtWashingtonSeattle-Tacoma Airport as they can use the security check priority lane.

STEP 4 Immigration

Immigration

You must present your travel documents.
Immigration is completed at this step.

STEP 5 Boarding and Disembarking

Boarding and Disembarking

Take some time to relax in one of our lounges before you depart.

[About Boarding]
Customers will receive priority boarding after elderly customers, customers traveling with small children, expectant mothers, and customers who require assistance.

[About Disembarking]
Customers will receive priority to disembark from the aircraft.


For Customers Disembarking at Narita Airport
Customers disembarking at Narita Airport can relax in the ANA Arrival Lounge before connecting to a domestic flight or leaving the airport.

For Customers Connecting Between International and Domestic Flights at Haneda Airport
ANA & LEXUS CONNECTION is available and offers smooth transportation between domestic and international terminals.

STEP 6 Immigration

Immigration

You must present your travel documents to proceed with immigration.
Necessary documents may differ by the country.Please check in advance
Immigration is smooth for customers going to London by using the immigration priority lane.

STEP 7 Baggage Claim

Baggage Claim

Your checked baggage will be given priority handling and be delivered first at baggage claim.