Information about ANA Self Service Check-in Machines [International Routes]

Note : The process is the same regardless of whether or not you have completed the check-in procedures.
Note : The actual usage flow may differ according to the kiosk specification of each airport.

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  • 1.Initial Screen

    After a few seconds, the Dangerous Goods screen will be displayed.
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  • 2.Dangerous Goods Screen

    Please confirm the various cautions related to hazardous materials and dangerous goods.
    * The display language can be changed at any time by tapping the "Other Language" button in the upper right-hand corner of the screen.
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  • 3.Reservation Search Method Screen (different from the previous system)

    Select your preferred method to search for your reservation.
    - If "Search by Reservation Number" is selected, the Enter Reservation Number screen will be displayed.
    - If "Search by e-Ticket Number" is selected, the Enter e-Ticket Number screen will be displayed.
    - If "Search by Mileage Card Number" is selected, the Mileage Card Reader screen will be displayed.
    * Only applicable if your passport was registered to your reservation information in advance.
    - If "Search by Passport" is selected, the Passport Reader screen will be displayed.
    * Only applicable if your boarding pass was registered to your reservation information in advance.
    - If "Search by Boarding Pass Barcode" is selected, the 2D Barcode Reader screen will be displayed.
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  • 3-1.Search by Reservation Number Screen

    Enter the 6-digit reservation number that is found on your itinerary receipt.
    The Passport Information Registration screen will be displayed.
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  • 3-2.Search by e-Ticket Number Screen

    Enter the 13-digit e-Ticket number that is found on your itinerary receipt.
    The Passport Information Registration screen will be displayed.
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  • 3-3.Mileage Card Reader Screen

    Insert the mileage card that is registered to your reservation information into the card reader slot.
    The Passport Information Registration screen will be displayed.
    * If you do not have your mileage card with you, please select "Enter Card Number" and input the number manually.
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  • 3-4.Passport Reader Screen

    Place the passport that is registered to your reservation information onto the passport reader.
    The Passport Information Confirmation screen will be displayed.
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  • 3-5.2D Barcode Reader Screen

    Place the 2D barcode (QR code) that is printed on the upper right corner of your itinerary receipt onto the barcode reader.
    The Passport Information Registration screen will be displayed.
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  • 4.Passport Information Registration Screen

    Place your passport onto the passport reader to register the relevant information.
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  • 5.Passport Information Confirmation Screen

    Confirm that the displayed passport information is correct.
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  • 6.Reservation Confirmation Screen

    Check the displayed reservation details and tap the "Confirm" button.
    After the boarding pass has been issued, the Collect Boarding Pass screen will be displayed.
    - If you wish to confirm your seat location or change your seat selection, tap the "Seat Map" button. The Seat Map screen will be displayed.
    - If you wish to register your mileage, tap the "Register Miles" button. The Enter Frequent Flyer Program Membership Number screen will be displayed.
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  • 7.Seat Map Screen

    After selecting your desired seat, tap the "Confirm" button.
    Proceed to the Reservation Confirmation screen again to view the latest details for your reservation.
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  • 8.Frequent Flyer Program Membership Registration Screen

    Select the relevant airline or insert the relevant membership card into the card reader slot.
    If an airline is selected, the Enter Frequent Flyer Program Membership Number screen will be displayed.
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  • 8-1.Enter Frequent Flyer Card Number Screen

    Enter the membership number to register.
    Proceed to the Reservation Confirmation screen again to view the latest details for your reservation.
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  • 9.Collect Boarding Pass Screen

    Please collect the issued boarding pass.
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  • 10.Check-in Complete Screen

    This confirms the completion of check-in procedures.