Information Regarding Applicable Fares

This information is provided to ensure that you have a pleasant journey.Please read the following information.

Applicable fares

Applicable fares are the fares in effect on the date of ticket issuance and valid for the start date of the itinerary of your ticket.
For this reason, no further charges or refunds will be incurred, even if the total amount changes after tickets have been issued due to fare, fuel surcharge, or insurance surcharge revisions.
The applicable fare is determined at the time of purchase, regardless of the reservation date. In cases where the total amount changes between reservation and purchase due to fare, fuel surcharge, or insurance surcharge revisions, the fare at the time of purchase will apply even if it falls within the ticket time limit (excludes Keep My Fare).

  • [Example 1]
  • 1. On August 10th, you paid 100,000 yen for a ticket for travel commencing on January 10th.
  • 2. On October 3rd, the fare is decreased to 80,000 yen
  • -> No refund granted
  • International Route Applicable Fare Example 1
  • [Example 2]
  • 1. On August 10th, you paid 100,000 yen for a ticket for travel commencing on January 10th.
  • 2. On October 3rd, the fare is increased 120,000 yen.
  • -> No additional fare is collected.
  • International Route Applicable Fare Example 2

However, if a request is made to change completely unused tickets that have been purchased with a fare that allows this, the applicable fare and fees* will be determined upon making this change. Upon doing so, the customer will be charged or refunded any differences resulting from fare, fuel surcharge, or insurance surcharge revisions.
* If separately specified, the terms and conditions in the relevant fare rules will apply.

  • [Example 3]
  • 1. On February 15th, you paid 100,000 yen for a ticket for travel commencing on April 1st
  • 2. On March 10th, the fare is decreased to 80,000 yen for travel commencing on or after April 1st
  • 3. On March 25th, you change the departure date to April 3rd
  • -> Refund granted
  • International Route Applicable Fare Example 3

If a request is made to change partially used tickets purchased with a fare that allows this, the fare and fees applicable upon ticket issue will apply to the new itinerary. The customer will be charged or refunded any differences resulting from changes to the fare, fuel surcharges, or insurance surcharges.