Services prior to reaching Premium Membership Status

Frequent flyers who will be flying ANA can use our Advance Service to gain faster access to Premium Member Services.
For customers who will be traveling more often on ANA, can experience a pre-premium service.

About the Service

Customers who reached the number of premium points required for Diamond, Platinum or Bronze status before annual calculation of the premium point at the end of December can start using the Services. Pre-service for premium membership status for the corresponding status level can be used until the end of March the following year.

Example: A 2016 Platinum Service member earns 100,000 Premium Points (50,000 Premium Points from ANA Group operated flights) by August 2016

  • Advance Service is available from mid-April. Customers who have earned the required number of Premium Points between January and March will have access to the service from mid-April.
  • Different levels of Premium Member Services cannot be combined.
How to check Premium Points Balance. Log into ANA Web Site, will appear on members page at the right corner.

Terms of Use

Those who have earned premium points during January through December 2015 and have surpassed their current premium status points, are welcome to start using the higher status as advance pre premium service. For example, a Bronze Service member who earns 50,000 Premium Points (25,000 from ANA Group operated flights) will be sent information on the Services before reaching Platinum Member Status. Please note that premium points registered after January will not be counted even if the miles were accumulated before the end of December, and will not be eligible of the advance service for the higher status.

Advance Diamond Member Status

DiamondSTAR ALLIANCE GOLD

Acquired 100,000 Premium Points in one year,
including 50,000 from ANA Group operated flights

Advance Platinum Member Status

PlatinumSTAR ALLIANCE GOLD

Acquired 50,000 Premium Points in one year,
including 25,000 from ANA Group operated flights

Advance Bronze Member Status

BronzeSTAR ALLIANCE SILVER

Acquired 30,000 Premium Points in one year,
including 15,000 from ANA Group operated flights
For members who have reached 30,000 Premium Points and hold an ANA Gold Card*1 or ANA Card Premium*2
  • *1ANA Wide Gold Card, ANA Diners Card, ANA American Express® Gold Card, CTBC ANA Precious Card, ANA Card U.S.A. (limited to primary card holder), ANA Card Hong Kong (limited to primary card holder), ANA Card (CHINA MERCHANTS BANK) (limited to primary card holder), ANA Super Flyers Gold Card, ANA Diners Super Flyers Card and ANA American Express® Super Flyers Gold Card
  • *2ANA Card Premium, ANA Super Flyers Card Premium
When Reservations made prior to Advance pre premium service You will need to re-register your ANA Mileage Club Membership No. (10 digits) to book Japan domestic flights. Please call the Premium Members Service Desk before your flight.

Available benefits

COMFORTExperience ANA Hospitality

BRONZE PLATINUM DIAMOND From the Premium Point achieved until the advance pre-service is available
Premium Member Service DeskPremium Member Service Desk will care for your needs such as reservations and service inquiries. Available Available Available Approx. 2-3 days
Lounge AccessUse ANA designated airport lounge. Premium Service members can invite accompanied traveling guests to the lounge by using miles or Upgrade Points. ANA SUITE LOUNGE Not Available Not Available Available Card delivered approx. 2-3 weeks*1
Can be used as soon as the status card is received
ANA LOUNGE AvailableWhen using Miles. Available Available
Concierge serviceTraveling from Haneda Int'l Airport or Narita Int'l Airport, a concierge catered to Diamond Service Member will greet you at the ANA SUITE LOUNGE and assist you with your business or personal travel. Not Available Not Available Available
ANA Upgrade Seat AwardsUpgrade Points can be used to upgrade Economy class to Premium Class on Japan domestic routes. Upgrade Points can be used to upgrade current seat to the next higher class of service for the international routes. Not AvailableNot available with Advance Pre Service Not AvailableNot available with Advance Pre Service Not AvailableNot available with Advance Pre Service
Changing to Premium EconomyIf Premium Economy seats are available on the departure day when boarding process has been completed, members are invited to travel in "Premium Economy" on ANA international flights at no additional charge. Not Available Available Available
  • *1Delivery times may vary depending on country or area of residence and postal service.

PRIORITYReservation Priority

BRONZE PLATINUM DIAMOND From the Premium Point achieved until the advance pre-service is available
Early Reservations for ANA Japan Domestic FlightsMake Reservation for Japan Domestic Flights 2 weeks in advance before the general booking commencement date. Not Available Available Available Approx. 2-3 days*2
Priority Seat Reservations for ANA Japan Domestic FlightsAdvance seat reservation is available. Upon reservation please select the seat based on your preference. Available Available Available
Prioritized Reservation Waiting List*2It is possible to be on a wait list on a fully booked flight and be prioritized through the ANA website or the service desk. Available Available Available
Flight Awards PrivilegeAdvance reservations for Japan Domestic Award Tickets is available. Added seat availability or priority wait list for International Award Tickets are available. International Flight Upgrade Award will be prioritized. Not Available Available Available
Waived International Flight Service ChargesService fees will be waived when making changes to your existing reservations or when issuing a new ticket at the ANA Diamond Service Desk. Not Available Not Available Available
  • *2It may take time to be cleared from the wait-list for flights operated by other Star Alliance member airlines.

Smooth Procedures

BRONZE PLATINUM DIAMOND From the Premium Point achieved until the advance pre-service is available
Priority Check-in CounterPriority Check-in Counter is available. AvailablePremium Economy check-in counter only Available Available Card delivered approx. 2-3 weeks*3
Can be used as soon as the status card is received
Priority Baggage ClaimPriority tags will be attached to all checked bag. Priority checked baggage will be prioritized and be delivered first at baggage claim. Not Available Available Available
Additional Free Baggage AllowancesEntitled to bring one additional check in baggage on top of the general customer baggage allowance provided. AvailableInternational flights only Available Available
Exclusive Security Check PointSmooth and quick security check at the Exclusive Security Check Point. Not Available Available Available
Priority Pre-Boarding AnnouncementsRegardless of your boarding class, you will be given priority boarding when traveling on an ANA Group flight. Not Available Available Available
Priority airport standbyOn the day of the departure, if requested you can request to standby on preferred flight and be prioritized on the wait list. Available Available Available
Complementary Valet Parking (Narita Int'l Airport)We provide a convenient parking service at preferential rates for members who arrive to Narita Int'l Airport by car. Not Available Available Available
Priority parking reservations at Haneda AirportIf arriving to Haneda Airport by car, parking Lot No. 3 will prioritize and be reserved for your convenience. Not Available Available Available
Frequent Visitor e-channels at Hong Kong Int'l AirportYou can use the Frequent Visitor (e-channel) facilities for immigration procedures at Hong Kong Int'l Airport. Available Available Available
  • *3Delivery times may vary depending on country or area of residence and postal service.

DELIGHTVarious Benefits

BRONZE PLATINUM DIAMOND From the Premium Point achieved until the advance pre-service is available
Upgrade PointsUpgrade Points are awarded to Premium members only. Upgrade Points are not only used for upgrading seats but maybe applied for a accompanied traveling guests to access ANA lounge. Not AvailableNot available with Advance Pre Service Not AvailableNot available with Advance Pre Service Not AvailableNot available with Advance Pre Service Approx. 2-3 days
Flight Bonus Miles40%?130% bonus miles will be rewarded , in addition to the miles you earn when you fly. Available40 - 50% Available90 - 95% Available115 - 120%
ANA Gold Card and ANA Card Premium Special Bonus MilesANA Gold Card and ANA Card Premium members will receive additional 2,000 special bonus miles upon renewal of their ANA credit cards. Available Available Available
Extended Mileage Expiration DateANA Mileage will not expire as long as ANA Diamond Status is maintained. Not Available Not Available Available
Convert Miles to ANA SKY COINS at a Special Conversion RateYou can convert your miles to ANA SKY COINS at a special conversion rate of up to 1.7 times. Available Available Available
Convert ANA Upgrade Points to ANA SKY COINSYou can convert your Upgrade Points to ANA SKY COINS. Not AvailableNot available with Advance Pre Service Not AvailableNot available with Advance Pre Service Not AvailableNot available with Advance Pre Service
Special Discounts at IHG ANA Hotels Group JapanSpecial discounts are offered when you stay at InterContinentalR Hotels Group (IHGR) hotels, ANA co-branded hotels and ANA Hotels. Not Available Available Available
ANA Mileage Club Financial Pass Visa Debit Card Withdrawals from ATMs with No Transaction FeesCustomers who hold the ANA Mileage Club Financial Pass Visa Debit Card can withdrawal local currency from ATMs with no transaction fees anywhere in the world. Available Available Available

SELECTIONAdmired Gift

BRONZE PLATINUM DIAMOND From the Premium Point achieved until the advance pre-service is available
Original Name TagUpon your request, an ANA Original Name Tag with your name embossed will be presented to you. Not Available Not Available Not AvailableNot available with Advance Pre Service Approx. 2-3 days
Exclusive Name Tag/baggage tag with 150,000 Premium PointsMembers who have earned at least 150,000 Premium Points will receive a special Name Tag and original baggage tag as a gift. Not Available Not Available Not AvailableNot available with Advance Pre Service
Voucher for ANA SUITE LOUNGE Exclusively for Members with over 80,000 Premium PointsMembers who have 80,000 Premium Points or more will be presented with three ANA SUITE LOUNGE vouchers. Not Available Not AvailableNot available with Advance Pre Service Not Available
7 benefits available exclusively to Diamond Service MembersSelect one from 7 exclusive benefits that includes items such as ANA SKY COINS, Upgrade Points, and invitations to Michelin-starred restaurants. Not Available Not Available Not AvailableNot available with Advance Pre Service
ANA Selection Exclusively for Premium MembersUse miles to enjoy luxury benefits such as special menus at well-established restaurants and beauty salon treatments. Available Available Available
Lifestyle Magazine"ana-logue", the lifestyle magazine exclusively for Premium members, will be sent three times a year to Japanese addresses registered with the ANA Mileage Club. Not Available Not AvailableNot available with Advance Pre Service Not AvailableNot available with Advance Pre Service
Diary and Calendar GiftsUpon your request, we will send you an original desktop flight calendar and desk diary for the following year. Not Available Not AvailableNot available with Advance Pre Service Not AvailableNot available with Advance Pre Service
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