Temporarily Suspend Service on Select Routes Due to the Novel Coronavirus (COVID-19)

Updated August 16, 2022

Thank you very much for flying with ANA.
In light of reduced passenger demand due to the impact of the novel coronavirus (COVID-19), we have reduced the number of flights on certain Japan domestic routes. Please accept our sincerest apologies for any inconvenience this has caused.
Flight reductions for the period from October 30, 2022 will be announced on the ANA website once they have been decided.
Information about codeshare flights will be provided on the ANA website once the flight reductions have been decided.
As the situation with flight operations may change daily, we kindly request that you confirm your flight status on the ANA website before flying with us.
Please note that, if you change to an alternative flight or the aircraft for your flight is changed, you may be assigned a different seat or no longer be able to use Premium Class.

(Apologies)
We are currently receiving many inquiries. This is causing a difficulty in reaching us by telephone.
Our replies to inquiries by email are also expected to be delayed significantly. We apologize for causing inconvenience.

Affected Routes / Flights (August 1, 2022 - October 29, 2022) (Updated August 16, 2022)

Oct. 1 - Oct. 29, 2022 (Updated August 4, 2022)

  • "⇒" indicates the destination.
  • "=" indicates round trip.
  • Information on whether a flight has been affected or not will be shown under the relevant departure airport or arrival airport. Therefore, please check both your departure airport and arrival airport.
  • The departure and arrival times shown below are typical for the given period.
  • If you are using a smartphone, swipe to the right to view the table.

Tokyo (Narita) arrival/departure

Tokyo (Narita) = Sapporo (New Chitose)
Flight No. Sector Departure/arrival times Cancellation date
ANA 2153 Tokyo (Narita) ⇒ Sapporo (New Chitose) Dep. 10:30
Arr. 12:15
Oct. 1 - Oct. 29, 2022
ANA 2155 Dep. 17:50
Arr. 19:40
Oct. 1 - Oct. 29, 2022
ANA 2152 Sapporo (New Chitose) ⇒ Tokyo (Narita) Dep. 07:40
Arr. 09:20
Oct. 1 - Oct. 29, 2022
ANA 2154 Dep. 13:15
Arr. 15:00
Oct. 1 - Oct. 29, 2022
Tokyo (Narita) = Nagoya (Chubu)
Flight No. Sector Departure/arrival times Cancellation date
ANA 491 Tokyo (Narita) ⇒ Nagoya (Chubu) Dep. 16:00
Arr. 17:15
Oct. 1 - Oct. 29, 2022
ANA 493 Dep. 16:50
Arr. 18:05
Oct. 1 - Oct. 29, 2022
ANA 495 Dep. 17:55
Arr. 19:05
Oct. 1 - Oct. 29, 2022
ANA 492 Nagoya (Chubu) ⇒ Tokyo (Narita) Dep. 09:55
Arr. 11:15
Oct. 1 - Oct. 29, 2022
ANA 494 Dep. 14:40
Arr. 16:00
Oct. 1 - Oct. 29, 2022
ANA 496 Dep. 17:05
Arr. 18:25
Oct. 1 - Oct. 29, 2022
Tokyo (Narita) = Sendai
Flight No. Sector Departure/arrival times Cancellation date
ANA 3231 Tokyo (Narita) ⇒ Sendai Dep. 10:00
Arr. 11:00
Oct. 1 - Oct. 29, 2022
ANA 3235 Dep. 17:00
Arr. 18:05
Oct. 1 - Oct. 29, 2022
ANA 3232 Sendai ⇒ Tokyo (Narita) Dep. 08:30
Arr. 09:25
Oct. 1 - Oct. 29, 2022
ANA 3234 Dep. 14:15
Arr. 15:25
Oct. 1 - Oct. 29, 2022
Tokyo (Narita) = Niigata
Flight No. Sector Departure/arrival times Cancellation date
ANA 3239 Tokyo (Narita) ⇒ Niigata Dep. 17:35
Arr. 18:40
Oct. 1 - Oct. 29, 2022
ANA 3240 Niigata ⇒ Tokyo (Narita) Dep. 14:55
Arr. 16:05
Oct. 1 - Oct. 29, 2022
Tokyo (Narita) = Okinawa (Naha)
Flight No. Sector Departure/arrival times Cancellation date
ANA 2159 Tokyo (Narita) ⇒ Okinawa (Naha) Dep. 17:55
Arr. 21:00
Oct. 1 - Oct. 29, 2022
ANA 2158 Okinawa (Naha) ⇒ Tokyo (Narita) Dep. 13:35
Arr. 16:20
Oct. 1 - Oct. 29, 2022

Sep. 1 - Sep. 30, 2022 (Updated August 4, 2022)

  • "⇒" indicates the destination.
  • "=" indicates round trip.
  • Information on whether a flight has been affected or not will be shown under the relevant departure airport or arrival airport. Therefore, please check both your departure airport and arrival airport.
  • The departure and arrival times shown below are typical for the given period.
  • If you are using a smartphone, swipe to the right to view the table.

Tokyo (Narita) arrival/departure

Tokyo (Narita) = Sapporo (New Chitose)
Flight No. Sector Departure/arrival times Cancellation date
ANA 2153 Tokyo (Narita) ⇒ Sapporo (New Chitose) Dep. 10:30
Arr. 12:15
Sep. 1 - Sep. 30, 2022
ANA 2155 Dep. 17:50
Arr. 19:40
Sep. 1 - Sep. 30, 2022
ANA 2152 Sapporo (New Chitose) ⇒ Tokyo (Narita) Dep. 07:40
Arr. 09:20
Sep. 1 - Sep. 30, 2022
ANA 2154 Dep. 13:15
Arr. 15:00
Sep. 1 - Sep. 30, 2022
Tokyo (Narita) = Nagoya (Chubu)
Flight No. Sector Departure/arrival times Cancellation date
ANA 491 Tokyo (Narita) ⇒ Nagoya (Chubu) Dep. 16:00
Arr. 17:15
Sep. 1 - Sep. 30, 2022
ANA 493 Dep. 16:50
Arr. 18:05
Sep. 1 - Sep. 30, 2022
ANA 495 Dep. 17:55
Arr. 19:05
Sep. 1 - Sep. 30, 2022
ANA 492 Nagoya (Chubu) ⇒ Tokyo (Narita) Dep. 09:55
Arr. 11:15
Sep. 1 - Sep. 30, 2022
ANA 494 Dep. 14:40
Arr. 16:00
Sep. 1 - Sep. 30, 2022
ANA 496 Dep. 17:05
Arr. 18:25
Sep. 1 - Sep. 30, 2022
Tokyo (Narita) = Sendai
Flight No. Sector Departure/arrival times Cancellation date
ANA 3231 Tokyo (Narita) ⇒ Sendai Dep. 10:00
Arr. 11:00
Sep. 1 - Sep. 30, 2022
ANA 3235 Dep. 17:00
Arr. 18:05
Sep. 1 - Sep. 30, 2022
ANA 3232 Sendai ⇒ Tokyo (Narita) Dep. 08:30
Arr. 09:25
Sep. 1 - Sep. 30, 2022
ANA 3234 Dep. 14:15
Arr. 15:25
Sep. 1 - Sep. 30, 2022
Tokyo (Narita) = Niigata
Flight No. Sector Departure/arrival times Cancellation date
ANA 3239 Tokyo (Narita) ⇒ Niigata Dep. 17:35
Arr. 18:40
Sep. 1 - Sep. 30, 2022
ANA 3240 Niigata ⇒ Tokyo (Narita) Dep. 14:55
Arr. 16:05
Sep. 1 - Sep. 30, 2022
Tokyo (Narita) = Okinawa (Naha)
Flight No. Sector Departure/arrival times Cancellation date
ANA 2159 Tokyo (Narita) ⇒ Okinawa (Naha) Dep. 17:55
Arr. 20:55
Sep. 1 - Sep. 30, 2022
ANA 2158 Okinawa (Naha) ⇒ Tokyo (Narita) Dep. 13:30
Arr. 16:20
Sep. 1 - Sep. 30, 2022

Aug. 1 - Aug. 31, 2022 (Updated June 9, 2022)

  • "⇒" indicates the destination.
  • "=" indicates round trip.
  • Information on whether a flight has been affected or not will be shown under the relevant departure airport or arrival airport. Therefore, please check both your departure airport and arrival airport.
  • The departure and arrival times shown below are typical for the given period.
  • If you are using a smartphone, swipe to the right to view the table.

Tokyo (Narita) arrival/departure

Tokyo (Narita) = Sapporo (New Chitose)
Flight No. Sector Departure/arrival times Cancellation date
ANA 2153 Tokyo (Narita) ⇒ Sapporo (New Chitose) Dep. 10:30
Arr. 12:15
Aug. 1 - Aug. 31, 2022
ANA 2155 Dep. 17:50
Arr. 19:40
Aug. 1 - Aug. 31, 2022
ANA 2152 Sapporo (New Chitose) ⇒ Tokyo (Narita) Dep. 07:40
Arr. 09:20
Aug. 1 - Aug. 31, 2022
ANA 2154 Dep. 13:15
Arr. 15:00
Aug. 1 - Aug. 31, 2022
Tokyo (Narita) = Nagoya (Chubu)
Flight No. Sector Departure/arrival times Cancellation date
ANA 491 Tokyo (Narita) ⇒ Nagoya (Chubu) Dep. 16:00
Arr. 17:15
Aug. 1 - Aug. 31, 2022
ANA 493 Dep. 16:50
Arr. 18:05
Aug. 1 - Aug. 31, 2022
ANA 495 Dep. 17:55
Arr. 19:05
Aug. 1 - Aug. 31, 2022
ANA 492 Nagoya (Chubu) ⇒ Tokyo (Narita) Dep. 09:55
Arr. 11:15
Aug. 1 - Aug. 31, 2022
ANA 494 Dep. 14:40
Arr. 16:00
Aug. 1 - Aug. 31, 2022
ANA 496 Dep. 17:05
Arr. 18:25
Aug. 1 - Aug. 31, 2022
Tokyo (Narita) = Sendai
Flight No. Sector Departure/arrival times Cancellation date
ANA 3231 Tokyo (Narita) ⇒ Sendai Dep. 10:00
Arr. 11:00
Aug. 1 - Aug. 31, 2022
ANA 3235 Dep. 17:00
Arr. 18:05
Aug. 1 - Aug. 31, 2022
ANA 3232 Sendai ⇒ Tokyo (Narita) Dep. 08:30
Arr. 09:25
Aug. 1 - Aug. 31, 2022
ANA 3234 Dep. 14:15
Arr. 15:25
Aug. 1 - Aug. 31, 2022
Tokyo (Narita) = Niigata
Flight No. Sector Departure/arrival times Cancellation date
ANA 3239 Tokyo (Narita) ⇒ Niigata Dep. 17:35
Arr. 18:40
Aug. 1 - Aug. 31, 2022
ANA 3240 Niigata ⇒ Tokyo (Narita) Dep. 14:55
Arr. 16:05
Aug. 1 - Aug. 31, 2022
Tokyo (Narita) = Okinawa (Naha)
Flight No. Sector Departure/arrival times Cancellation date
ANA 2159 Tokyo (Narita) ⇒ Okinawa (Naha) Dep. 17:55
Arr. 20:50
Aug. 1 - Aug. 31, 2022
ANA 2158 Okinawa (Naha) ⇒ Tokyo (Narita) Dep. 13:25
Arr. 16:20
Aug. 1 - Aug. 31, 2022

Code share flights (Updated August 16, 2022)

  • "⇒" indicates the destination.
  • "=" indicates round trip.
  • The departure and arrival times shown below are typical for the given period.
  • If you are using a smartphone, swipe to the right to view the table.

StarFlyer (Sep. 1 - Sep. 30, 2022) (Updated August 3, 2022)

Tokyo (Haneda) = Kitakyushu
Flight No. Sector Departure/arrival times Cancellation date
ANA 3873 Tokyo (Haneda) ⇒ Kitakyushu Dep. 07:40
Arr. 09:20
Sep. 1, Sep. 3 - Sep. 4,
Sep. 6 - Sep. 8,
Sep. 10 - Sep. 11,
Sep. 13 - Sep. 16,
Sep. 20 - Sep. 21,
Sep. 26 - Sep. 29, 2022
ANA 3875 Dep. 09:10
Arr. 10:50
Sep. 19, Sep. 25, 2022
ANA 3877 Dep. 11:15
Arr. 12:55
Sep. 2, Sep. 4, Sep. 9,
Sep. 11, Sep. 30, 2022
ANA 3881 Dep. 14:05
Arr. 15:45
Sep. 22 - Sep. 23, 2022
ANA 3883 Dep. 15:25
Arr. 17:05
Sep. 1, Sep. 5 - Sep. 7,
Sep. 12 - Sep. 14,
Sep. 21, Sep. 27 - Sep. 28, 2022
ANA 3889 Dep. 20:30
Arr. 22:10
Sep. 3, Sep. 10, 2022
ANA 3891 Dep. 21:00
Arr. 22:40
Sep. 1 - Sep. 2,
Sep. 5 - Sep. 7, Sep. 9,
Sep. 12 - Sep. 14, Sep. 18,
Sep. 20 - Sep. 21, Sep. 24,
Sep. 27 - Sep. 28, Sep. 30, 2022
ANA 3893 Dep. 22:00
Arr. 23:40
Sep. 1, Sep. 3,
Sep. 5 - Sep. 8, Sep. 10,
Sep. 12 - Sep. 15,
Sep. 17 - Sep. 18,
Sep. 20 - Sep. 21, Sep. 24,
Sep. 26 - Sep. 29, 2022
ANA 3872 Kitakyushu ⇒ Tokyo (Haneda) Dep. 06:55
Arr. 08:25
Sep. 1, Sep. 3 - Sep. 4,
Sep. 6 - Sep. 8,
Sep. 10 - Sep. 11,
Sep. 13 - Sep. 16,
Sep. 19 - Sep. 22,
Sep. 25 - Sep. 29, 2022
ANA 3874 Dep. 08:00
Arr. 09:35
Sep. 2, Sep. 5, Sep. 9,
Sep. 12, Sep. 30, 2022
ANA 3876 Dep. 09:00
Arr. 10:35
Sep. 4, Sep. 11, 2022
ANA 3878 Dep. 10:00
Arr. 11:35
Sep. 1, Sep. 6 - Sep. 8,
Sep. 13 - Sep. 15, Sep. 21,
Sep. 27 - Sep. 29, 2022
ANA 3880 Dep. 11:30
Arr. 13:10
Sep. 22 - Sep. 23, 2022
ANA 3882 Dep. 13:35
Arr. 15:10
Sep. 2, Sep. 9, Sep. 30, 2022
ANA 3888 Dep. 17:55
Arr. 19:35
Sep. 1, Sep. 3,
Sep. 5 - Sep. 7, Sep. 10,
Sep. 12 - Sep. 14, Sep. 18,
Sep. 21, Sep. 24,
Sep. 27 - Sep. 28, 2022
ANA 3892 Dep. 21:10
Arr. 22:45
Sep. 1, Sep. 3,
Sep. 5 - Sep. 8, Sep. 10,
Sep. 12 - Sep. 15, Sep. 18,
Sep. 20 - Sep. 21, Sep. 24,
Sep. 26 - Sep. 29, 2022
Tokyo (Haneda) = Fukuoka
Flight No. Sector Departure/arrival times Cancellation date
ANA 3841 Tokyo (Haneda) ⇒ Fukuoka Dep. 06:40
Arr. 08:35
Sep. 1 - Sep. 2,
Sep. 6 - Sep. 9,
Sep. 13 - Sep. 16,
Sep. 21 - Sep. 22,
Sep. 27 - Sep. 30, 2022
ANA 3845 Dep. 10:15
Arr. 12:10
Sep. 4 - Sep. 5,
Sep. 11 - Sep. 12, 2022
ANA 3847 Dep. 12:10
Arr. 14:05
Sep. 1, Sep. 6 - Sep. 7,
Sep. 13 - Sep. 14, Sep. 21,
Sep. 27 - Sep. 28, 2022
ANA 3855 Dep. 20:00
Arr. 21:55
Sep. 3, Sep. 10, 2022
ANA 3844 Fukuoka ⇒ Tokyo (Haneda) Dep. 11:50
Arr. 13:40
Sep. 1, Sep. 4 - Sep. 7,
Sep. 11 - Sep. 14, Sep. 21,
Sep. 27 - Sep. 28, 2022
ANA 3854 Dep. 21:05
Arr. 22:45
Sep. 1, Sep. 3,
Sep. 5 - Sep. 8, Sep. 10,
Sep. 12 - Sep. 15,
Sep. 20 - Sep. 21,
Sep. 26 - Sep. 29, 2022

StarFlyer (Aug. 1 - Aug. 31, 2022) (Updated July 6, 2022)

Tokyo (Haneda) = Kitakyushu
Flight No. Sector Departure/arrival times Cancellation date
ANA 3873 Tokyo (Haneda) ⇒ Kitakyushu Dep. 07:40
Arr. 09:20
Aug. 1 - Aug. 2,
Aug. 4 - Aug. 5, Aug. 7,
Aug. 22 - Aug. 26,
Aug. 28 - Aug. 31, 2022
ANA 3883 Dep. 15:25
Arr. 17:05
Aug. 2 - Aug. 3,
Aug. 23 - Aug. 24,
Aug. 30 - Aug. 31, 2022
ANA 3889 Dep. 20:30
Arr. 22:10
Aug. 10, Aug. 26, 2022
ANA 3891 Dep. 21:00
Arr. 22:40
Aug. 1, Aug. 3 - Aug. 4,
Aug. 6, Aug. 8,
Aug. 25, Aug. 27, 2022
ANA 3893 Dep. 22:00
Arr. 23:40
Aug. 1 - Aug. 10, Aug. 12,
Aug. 17 - Aug. 18, Aug. 20,
Aug. 22 - Aug. 31, 2022
ANA 3872 Kitakyushu ⇒ Tokyo (Haneda) Dep. 06:55
Arr. 08:25
Aug. 2 - Aug. 5,
Aug. 7, Aug. 15,
Aug. 22 - Aug. 26,
Aug. 28 - Aug. 31, 2022
ANA 3874 Dep. 08:00
Arr. 09:35
Aug. 1, 2022
ANA 3878 Dep. 10:00
Arr. 11:35
Aug. 2, Aug. 23, Aug. 30, 2022
ANA 3882 Dep. 13:35
Arr. 15:10
Aug. 8, 2022
ANA 3888 Dep. 17:55
Arr. 19:35
Aug. 1, Aug. 3 - Aug. 4,
Aug. 6, Aug. 8, Aug. 22,
Aug. 24 - Aug. 25, Aug. 27,
Aug. 29, Aug. 31, 2022
ANA 3892 Dep. 21:10
Arr. 22:45
Aug. 1 - Aug. 8, Aug. 12,
Aug. 17 - Aug. 18, Aug. 20,
Aug. 22 - Aug. 31, 2022
Tokyo (Haneda) = Fukuoka
Flight No. Sector Departure/arrival times Cancellation date
ANA 3841 Tokyo (Haneda) ⇒ Fukuoka Dep. 06:40
Arr. 08:35
Aug. 2 - Aug. 4,
Aug. 23 - Aug. 25,
Aug. 30 - Aug. 31, 2022
ANA 3847 Dep. 12:10
Arr. 14:05
Aug. 2, Aug. 23, Aug. 30, 2022
ANA 3844 Fukuoka ⇒ Tokyo (Haneda) Dep. 11:50
Arr. 13:40
Aug. 2, Aug. 23, Aug. 30, 2022
ANA 3854 Dep. 21:05
Arr. 22:45
Aug. 1 - Aug. 3,
Aug. 22 - Aug. 24,
Aug. 29 - Aug. 31, 2022

Solaseed Air (Sep. 1 - Sep. 29, 2022) (Updated August 16, 2022)

Tokyo (Haneda) = Miyazaki
Flight No. Sector Departure/arrival times Cancellation date
ANA 2455 Tokyo (Haneda) ⇒ Miyazaki Dep. 10:00
Arr. 11:50
Sep. 1, Sep. 5 - Sep. 8,
Sep. 12 - Sep. 13, Sep. 15,
Sep. 27 - Sep. 29, 2022
ANA 2459 Dep. 14:30
Arr. 16:15
Sep. 1, Sep. 5 - Sep. 8,
Sep. 12 - Sep. 15,
Sep. 27 - Sep. 29, 2022
ANA 2458 Miyazaki ⇒ Tokyo (Haneda) Dep. 12:25
Arr. 14:05
Sep. 1, Sep. 5 - Sep. 8,
Sep. 12 - Sep. 13, Sep. 15,
Sep. 27 - Sep. 29, 2022
ANA 2462 Dep. 16:50
Arr. 18:35
Sep. 1, Sep. 5 - Sep. 8,
Sep. 12 - Sep. 15,
Sep. 27 - Sep. 29, 2022
Tokyo (Haneda) = Kumamoto
Flight No. Sector Departure/arrival times Cancellation date
ANA 2413 Tokyo (Haneda) ⇒ Kumamoto Dep. 10:45
Arr. 12:35
Sep. 27 - Sep. 29, 2022
ANA 2416 Kumamoto ⇒ Tokyo (Haneda) Dep. 13:10
Arr. 14:50
Sep. 27 - Sep. 29, 2022
Tokyo (Haneda) = Nagasaki
Flight No. Sector Departure/arrival times Cancellation date
ANA 2431 Tokyo (Haneda) ⇒ Nagasaki Dep. 06:55
Arr. 08:50
Sep. 1, Sep. 4,
Sep. 6 - Sep. 8,
Sep. 11 - Sep. 13, Sep. 15,
Sep. 27 - Sep. 29, 2022
ANA 2437 Dep. 18:40
Arr. 20:35
Sep. 1 - Sep. 3,
Sep. 5 - Sep. 10,
Sep. 12 - Sep. 15,
Sep. 27 - Sep. 29, 2022
ANA 2432 Nagasaki ⇒ Tokyo (Haneda) Dep. 09:25
Arr. 11:10
Sep. 1, Sep. 4,
Sep. 6 - Sep. 8,
Sep. 11 - Sep. 13, Sep. 15,
Sep. 27 - Sep. 29, 2022
ANA 2438 Dep. 21:05
Arr. 22:50
Sep. 1 - Sep. 3,
Sep. 5 - Sep. 10,
Sep. 12 - Sep. 15,
Sep. 27 - Sep. 29, 2022
Tokyo (Haneda) = Oita
Flight No. Sector Departure/arrival times Cancellation date
ANA 2491 Tokyo (Haneda) ⇒ Oita Dep. 06:30
Arr. 08:10
Sep. 1, Sep. 4 - Sep. 8,
Sep. 11 - Sep. 15,
Sep. 27 - Sep. 29, 2022
ANA 2492 Oita ⇒ Tokyo (Haneda) Dep. 08:40
Arr. 10:10
Sep. 1, Sep. 4 - Sep. 8,
Sep. 11 - Sep. 15,
Sep. 27 - Sep. 29, 2022

What You Can Do

You can find out how to change flights or request a refund for your tickets.
After confirming the reservation, please carry out the procedures via the ANA website.

  • If you request change or refund of reserved tickets for the affected flights as well as tickets for itineraries related to the reserved tickets (including award tickets), we will accept change (transfer) or refund of reserved flights free of charge.
  • For purchased through travel agencies or other non-ANA channels, please contact the location through which you made your purchase.

For certain customers, ANA will be reserving alternative flights ahead of time.
If you are unable to travel on the alternative flight, you can change it via the ANA website or the ANA Domestic Reservation and Customer Service Center.

Online customer support in the event of anticipated flight cancellation or flight delay

In the case of weather conditions or mechanical failure that are expected to bring about a flight irregular, a convenient means of delivering information about flight cancellations and flight delays with ease of changing or requesting refunds on flight reservations.

  • We offer the same information via the ANA website as through the ANA Reservation and Customer Service Center. For the latest information, please see the ANA website.

Confirm the latest flight status from your computer or smartphone.

Information regarding flight delays and cancellations will be sent to your registered email address as soon as possible.

We provide the latest updates on Twitter via ANA Flight Info@ANAFlightinfo_e.

Frequently Asked Questions

Other Services

Contact Us

We will do our utmost to respond to any telephone or email inquiries.

  • Please confirm that you have the correct telephone number before dialing.

ANA Domestic Reservation and Customer Service Center.

Navigation Dial (flat rate from anywhere in Japan) Please select [1]. Operator hours: 08:00-20:00 (open year around)

  • Operator hours are currently different. Please see Contact Us for details.

Please note that new reservations and changes/cancellations cannot be processed by email. It may take some time for us to respond to email inquiries. Please call us if you require immediate assistance.

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