[Important] Temporary Suspension of Specific Services Due to Security Measures

As of 8:40 p.m. on October 23, 2026, the specific services on our website and smartphone applications that were temporarily suspended have fully recovered and are now in normal operation. 

This temporary suspension, which began at approximately 9:20 p.m. on October 21, was a proactive preventive measure to address a vulnerability in PHP, a programming language utilized in a portion of our system infrastructure. We have successfully completed the necessary patches and fully confirmed the safety of our systems.

Services Recovered:

・ANA Pocket App

・Boarding pass issuance via the Apple Wallet feature on the ANA website and ANA app

We sincerely apologize for the significant inconvenience this temporary suspension has caused our customers and deeply appreciate your patience and understanding.