Closure of ANA Hanoi Ticketing Counter and Changes in Working Hour of ANA Vietnam Call Centers

In view of the decline in customers at ticketing counter and recent spread of the new coronavirus infection worldwide, ANA Hanoi Ticketing Counter will permanently be closed to public effective April 01, 2021 (last business day: March 31, 2021). Besides, ANA Call Center Hanoi and Ho Chi Minh City will close on Saturday effective April 01, 2021.

For inquiries, please contact us through the following channels:

ANA Global Contact Center
  Phone number: 190-023-2442 (Domestic phone charges in Vietnam applies)
   ※Calls cannot be made to this number from outside of Vietnam.
   ※Your call will be connected to Reservation and Customer Service Center in Japan or the U.S.
All of the representatives speak Japanese and English.
   ※When your call does not connect to the number above, please call the number +81-3-4332-6866
(International phone charges to Japan applies)

ANA Hanoi Office Reservation and Ticketing Department
  Phone Number : +84 (24) 3926 2808
  Email : nh.han@transviet.com
  Business Hours : 8:30 - 17:30 (Weekday only, Sat/Sun/National holidays - Closed)
  Applicable Languages: Vietnamese

ANA Ho Chi Minh City Office Reservation and Ticketing Department *Ticketing counter is continuously available
  Phone Number : +84 (28) 3821 9612
  Email : nh.sgn@transviet.com
  Business Hours : 8:30 - 17:30 (Weekday only, Sat/Sun/National holidays - Closed)
  Applicable Languages: Vietnamese

We will do our utmost effort to prevent the spread of the new coronavirus while
maintaining high quality service to customers.
Thank you for your continuous support to us always!

June 17, 2021
All Nippon Airways Co., Ltd.