Revision of the ANA Privacy Policy

We have revised part of the contents of our Privacy Policy.

The revised version of the privacy policy has come into effect on July 1, 2024.

There is no substantial change to the items of personal information to be acquired, or the purpose of use of personal information, as a result of these additions and revisions.

Major Revisions

1. Basic policy

The description of the basic policy placed at the beginning of the Privacy Policy has been removed. You can refer to Privacy Governance Fundamental Policy and Principles of Conduct by clicking on this link.

2. Chapter 1. ANA's Handling of Personal Information of All Customers

  • 1. Introduction

    Descriptions of the definition of "personal information" have been added.

  • 5. Acquisition of information related to personal information

    Descriptions of the definition of "information related to personal information" and examples of such information have been added.

  • 7. Disclosure and provision of information to a third party

    Descriptions on third parties to which ANA may disclose or provide customers' personal information have been added.

  • A new item is added at the end of this chapter to provide corporate information (corporate name, address of head office, name of representative) of business operators handling personal information.

  • A number of other additional changes have been made to expressions.

We will continue to make every effort to ensure that your personal information is handled appropriately in accordance with our privacy policy.

July 1, 2024

All Nippon Airways Co., Ltd.